General Manager

Westmont Hospitality Group is looking for a General Manager for our DoubleTree by Hilton Hotel in Portland, OR!

Are you looking to join a team where your entrepreneurial spirit, creative enthusiasm and results-driven courage unite?  You just found us  . . .

Westmont Hospitality Group is actively seeking to hire a very strong, exceptionally knowledgeable, energetic and experienced General Manager to join our phenomenal executive team for our 477-room DoubleTree by Hilton, Portland, OR hotel. The hotel is conveniently located in the center of the up-and-coming Lloyd District, and is walking distance to the Oregon Convention Center, Moda Center and Portland Memorial Coliseum.  Also situated on the Portland MAX light rail system, the location allows for easy transportation to downtown Portland.

The DoubleTree Portland is the second largest hotel in the State of Oregon, and offers 45,000 sq. ft. of total event space, including a private 8,500 sq. ft. Executive Meeting Center (EMC) for smaller corporate gatherings. With views of either downtown or the beautiful Cascade Mountain Range, the property has been recognized nationally for its sustainable business practices and ongoing environmental initiatives including: community outreach, waste reduction, energy efficiency and localized purchasing.

The General Manager is responsible for the entire operation and sales efforts of the hotel.  Effectively directs and coordinates staff, activities and available resources in order to accomplish hotel objectives and goals, and is responsible for leading the hotel team, ensuring guest satisfaction and upkeep of the asset.   

Job Requirements 

The ideal candidate will have 5-7 years of hands-on leadership experience in a full-service environment with strong sales and revenue management background, food & beverage experience, excellent leadership skills including strategic thinking, communication, training, teambuilding and mentoring. Complete understanding of financial statements, budgeting and forecasting. Past experience should demonstrate ability to exceed guest expectations, develop and execute revenue strategies, and manage costs in order to meet and exceed financial goals.

Duties and Responsibilities 

  Effectively managing and overseeing all aspects of the hotel operations including front office, sales, housekeeping, human resources, food and beverage, maintenance, accounting, team-building and staff development. 

• Overall responsibility for the financial success of the property, including budgeting, forecasting, yield and revenue management. Develop, prepare, execute and achieve financial goals. 
• Manage all sources of revenue. Focus would be maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations. 
• Responsible for the development and execution of business plans, including sales & marketing plans. 
• Actively involved with food & beverage operations.
• Participate in sales activities, including sales calls, greeting clients, site inspections/tours. Maintain fair market share. 
• Build and maintain rapport with associates and clients. Ensure 100% Guest satisfaction and strong employee engagement. 
• Represent the hotel in appropriate hotel, tourism and business associations. 
• Participate in community affairs and maintain positive public image for the hotel. 
• Implement, maintain and promote all Westmont policies & procedures. 
• Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports and knows at all times where the hotel stands against budget. 
• Oversee day-to-day operations. Physically inspect the property on a daily basis, monitoring cost controls, property condition, cleanliness of product and service throughout the hotel.  Control purchases and inventories. 
• Recruit, supervise and evaluate direct reports. 
• Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards. 
• Pledge to a dedication of obtaining the highest quality of guest and customer service.