Exciting Career Opportunity at Empire Insurance Group, Inc.!
Are you seeking a career that offers flexibility, job stability, competitive compensation, and a supportive team environment? You're in the right place! Join us at Empire's main office in North Branch, MN! As a Commercial Lines Customer Service Representative (CSR), you'll play a key role in maintaining and enhancing profitable long-term relationships with our commercial clients and team.
What We Offer:
- Competitive Salary: $50,000-$80,000 (Based on experience)
- Lucrative Incentives: Uncapped commission, travel perks, and bonus opportunities
- Comprehensive Benefits: Health, Dental & Vision Insurance, Health Savings Account with matching contribution, Simple IRA with up to 3% matching
- Generous PTO and Paid Company Holidays
- Opportunity for continuous learning through our Insurance Education Plan
What Our Ideal Candidate Brings:
- Minnesota Property & Casualty License
- Experience in Commercial Lines account management
- Clean background check and valid driver's license
- In-depth knowledge of industry operations, account management, and rating procedures
- Strong customer focus, professional assertiveness, and excellent relationship-building skills
- Exceptional time management, organization, and technological proficiency, including experience with agency management systems
Your Responsibilities Will Include:
- Servicing an existing book of commercial insurance clients to ensure optimal satisfaction
- Building and nurturing relationships with clients through timely quotations and account support
- Monitoring key metrics to meet service targets and document sales activities
- Identifying and developing opportunities for commercial insurance account growth
- Collaborating with team members, offering guidance, and actively contributing in meetings
- Continuously improving daily processes through team collaboration
- Reviewing insured contracts, providing coverage recommendations, and supporting clients through renewals and retention processes
- Handling claims processing and assessing claim activity with clients
- Various commercial-related activities as required
We're excited to meet you! To be considered, please submit your cover letter along with your professional resume. Let's explore this opportunity together and take your career to new heights!
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
Supplemental pay types:
Weekly day range:
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Experience:
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License/Certification:
Ability to Relocate:
Work Location: In person
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