What are the responsibilities and job description for the Health Information Management Technician 1 position at Endeavor Health?
Position Highlights
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (https://www.endeavorhealth.org/careers) to better understand how
Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
- Position: Health Information Management Technician I
- Location: Warrenville, IL
- Full Time
- Hours: Monday-Friday, standard business hours, onsite
- Retrieves records for scanning from drop-off shelf. Completes scanning and indexing with the highest quality on a daily basis.
- Performs prepping and scanning of records. Removes staples, paper clips, bands, etc. and scans documents. Identifies pages that did not scan well and re-scans documents accordingly.
- Routes results to the appropriate physicians as they get scanned to the medical record.
- Able to identify correct referral orders in Epic and closes them appropriately when scanning the report to the patient’s chart.
- Able to identify appropriate NCH forms and documents to be scanned into the legal record and reports all unidentifiable forms to the Manager of HIM.
- Works on Epic work queues for failed interfaced reports. Validates correct patient and demographics and corrects errors. Sends report back into Epic, ensuring it files to the correct patient under the correct report type.
- Sets up new physicians in the Transcription system as needed
- Answers department calls with excellent customer service. Routes callers appropriately.
- Performs Release of Information for other healthcare facilities and assists patients on retrieving copies of their medical records. Routes the legal medical record to the appropriate requester via Right Fax.
- Responds to requests for records from various outside sources in a timely manner ensuring appropriate approvals are in place, requested records are available, and that all records release policies are followed.
- Maintains Right Fax work queues. Resends failed routing or researches the reason for failures. Maintains all scanning equipment on a daily basis and able to troubleshoot equipment issues.
- Knowledgeable with all HIPAA requirements and medical records regulations
- Works on special projects as requested by HIM Management.
- Adheres to all Endeavor standards, policies, and procedures.
- Education: High School diploma required
- Experience: One year medical record experience in a healthcare environment with knowledge of and experience with health information computer systems preferred
- Skills:
- The analytical skills necessary to resolve errors effectively and to identify opportunities for improvement.
- The organizational skills necessary to prioritize and complete multiple detail oriented tasks simultaneously.
- Ability to work efficiently with minimal supervision in a fast paced environment while exercising attention to detail and independent judgment within stated guidelines
- The verbal communication skills necessary to present information in a clear, concise manner.
- The customer service skills necessary to interact positively with patients, physicians, staff and others that request information from the department.
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (https://www.endeavorhealth.org/careers) to better understand how
Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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