Inside Sales Rep

As an Inside Sales Representative, you will play a crucial role in proactively engaging with customers, promoting our fastener products, and driving sales through effective communication and relationship-building. You will be responsible for generating new leads, managing accounts, providing product information, and ensuring customer satisfaction. Your ability to represent our company in a positive manner and collaborate with our sales team will be key to your success.

Pay Range: $25-$28/hr. (Actual salary may vary depending on job-related factor which may include knowledge, skills, and experience)

Expected Hours of Work: This is an in office, full-time position working first shift Monday through Friday.

Essential Functions:

• Proactively engage with existing and potential customers to promote fastener products, generate sales leads, and identify opportunities for upselling or cross-selling.
• Assist customers in product selection, pricing, and availability inquiries, providing accurate and up-to-date information. Collaborate with the sales team to develop quotes, proposals, and sales orders.
• Build and maintain strong relationships with customers, understanding their needs and requirements. Continuously follow up on orders, resolve any issues, and provide after-sales support to ensure customer satisfaction and loyalty.
• Develop, present, or respond to proposals for specific customer requirements.
• Maintain accurate and detailed customer records, including contact information, sales activities, and communication history. Utilize customer relationship management (CRM) tools to track and manage leads, opportunities, and sales pipelines.
• Conduct market research and competitor analysis to identify potential customers, market trends, and new sales opportunities. Provide feedback to the management team regarding customer needs and preferences.
• Independently handle multiple tasks simultaneously, deal with ambiguity, and complete assignments given aggressive time constraints.
• Resolve customer questions or concerns regarding sales and service.
• Support Regional Manager and Regional teams as directed.
• All other duties as assigned.

Required Knowledge/Skills/Abilities:

• Strong verbal and written communication skills and the ability to represent Endries in a positive manner to all levels of customer contacts and Endries associates.
• Attention to detail and accuracy in order processing, documentation, and customer communication.
• Ability to work collaboratively in a team environment and contribute to a positive sales culture.
• Excellent negotiation and persuasive abilities to influence customer buying decisions.
• Proficiency in using CRM software, Microsoft Office Suite, and other sales-related tools.
• Ability to evaluate analytical data pertaining to pricing and stock maintenance.
• Solid organizational and time management skills to handle multiple tasks and prioritize effectively.
• Self-motivated and goal-oriented with a proactive and resilient attitude.

Required Education and Experience:

• Associates degree in Business or related field preferred.
• Proven experience in sales, preferably in the fastener industry or a similar field preferred.

If you are a motivated, customer-oriented professional looking to take your sales career to the next level, we encourage you to apply for this exciting opportunity with Endries International, Inc. Join us in promoting a work culture that aligns with our organization's vision, mission, and values.

Endries International, Inc. is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in Brillion, WI and eleven U.S. and international distribution centers, Endries provides over 500,000 SKUs to its customer base. Endries operates primarily through a vendor managed inventory model, managing C-part categories for its customers across diverse industrial end markets. Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process.

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.