Service Representative

Tulsa, OK Full Time
POSTED ON 5/2/2024

Endries International, Inc., a leading distributor of fasteners and other class "c" commodities and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide, is seeking a Service Representative to service accounts in the Tulsa, OK area.

Essential Functions: 

  • Service and stock delivered product in the customer stocking location in a neat and timely manner
  • Scan and download product orders the same day and service according to customer needs
  • Unload and load material as required
  • Represent Endries in a professional manner at all times ensuring quality customer service
  • Abide by all rules and regulations of Endries including all applicable safety rules, regulations and uniform policy
  • Assist in packaging and shipping orders with accuracy
  • Basic data entry
  • Other service and warehoues duties as assigned
  • Strong verbal and written communication skills and the ability to represent Endries in a positive manner to all levels of customer contacts and Endries associates
  • Proven ability to independently handle multiple tasks simultaneously, deal with ambiguity and to complete assignments given aggressive time constraints.
  • Develop and maintain relationships with an assigned customer base
  • Answer customers’ questions about products, prices, availability, product used, and credit terms

Required Skills:

  • Fastener product knowledge is a plus
  • Possess excellent Customer Service skills and be self-motivated
  • Minimum - High School Diploma with effective oral and written communication skills
  • General computer skills
  • Good driving record with valid driver license and reliable transportation
  • Ability to regularly lift up to 40# - up to 70# occasionally
  • Forklift certification is a plus
  • Attendance on a regular, consistent basis is mandatory

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well as any other legally protected class status.

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