Sales Operations Engineer

The Role 

The Sales Operations Engineer will be responsible for building and maintaining software tools that support the sales team's operations. This role requires a strong technical background, particularly in integrating and managing platforms like Salesforce, Zapier, CRM Analytics (formerly Tableau) and Snowflake, as well as a deep understanding of relational databases. The ideal candidate will have software development experience and a passion for creating innovative solutions that drive productivity.

The Team 

Energy Toolbase is an industry leading software platform that provides a cohesive suite of project modeling, energy storage control, and asset monitoring products for solar storage developers.  The Product Team works to create new products, find new ways to use existing ones and improve the day-to-day lives of both our customers and internal team members.  The Product team is central to marketing, sales and operations efforts at Energy Toolbase. We simplify complexity and enable stakeholders to be more efficient. We are a customer-centric that takes great pride in the service we provide to our stakeholders. Since our company’s founding in 2014, our products have been guided by the same three core principles of: accuracy, objectivity, and transparency.

Essential Duties and Responsibilities

• Tool Development: Design, build, and maintain internal software tools that improve the sales team's efficiency and effectiveness.
• Platform Integration: Integrate Salesforce, Zapier, Snowflake, and other platforms to create a seamless workflow for the sales team.
• Data Management: Ensure the integrity and optimal performance of data within relational databases, providing reliable data for the sales team.
• Automation: Develop automation scripts and workflows to streamline repetitive tasks and processes for the sales team.
• Technical Support: Provide technical support to the sales team, troubleshooting and resolving issues with internal tools and systems.
• Documentation: Create and maintain comprehensive documentation for all tools, integrations, and processes.
• Collaboration: Work closely with the sales, product, and engineering teams to understand their needs and develop solutions that address their challenges.
• Continuous Improvement: Stay current with industry trends and technologies to continually improve and innovate internal tools and processes.

Knowledge Skills and Abilities

Technical Skills:

• Proficiency in integrating and configuring Salesforce, Zapier, Business Intelligence tools and Snowflake.
• Strong understanding of relational databases and SQL.
• Experience with software development.
• Familiarity with API integrations and data synchronization techniques.

Soft Skills:

• Excellent problem-solving abilities and a customer-centric mindset.
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively across multiple teams.
• Strong organizational skills and attention to detail.

Experience

• 1 years of experience in software development, sales engineering, or a similar role focused on internal tool development.

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Pre-Employment Conditions

• Completion of a satisfactory Criminal Record Check