What are the responsibilities and job description for the Head Of Training position at Enhance Health?
About Enhance Health
Enhance Health is an organization of health insurance experts that leverages digital technologies and a concierge experience to streamline the health insurance enrollment process. Your talents and vision can make a real impact on the company's future. You'll make tangible contributions to the success of our organization, which is already backed by one of the world's biggest private equity firms, and a team who's eager for your unique and valuable perspective. Together, our dedicated teams are harnessing the power of technology and using it to simplify healthcare. Our work environment is fast-paced and challenging, but also extremely exciting. You’ll work with a team of passionate, engaged individuals.
Enhance Health is an organization of health insurance experts that leverages digital technologies and a concierge experience to streamline the health insurance enrollment process. Your talents and vision can make a real impact on the company's future. You'll make tangible contributions to the success of our organization, which is already backed by one of the world's biggest private equity firms, and a team who's eager for your unique and valuable perspective. Together, our dedicated teams are harnessing the power of technology and using it to simplify healthcare. Our work environment is fast-paced and challenging, but also extremely exciting. You’ll work with a team of passionate, engaged individuals.
Position Overview:
Enhance Health is a rapidly growing startup where your talents and vision can make a real impact on the company's future. You'll make tangible contributions to the success of our organization, which is already backed by one of the world's largest private equity firms, and a team who's eager for your unique and valuable perspective. Enhance Health seeks a dynamic and knowledgeable Head of Training to oversee our comprehensive training programs. This role is pivotal in ensuring that our teams, including sales, customer service, quality assurance, and other key departments, receive the highest standard of training, particularly focusing on the intricacies of the health insurance industry and ACA Insurance.
Enhance Health is a rapidly growing startup where your talents and vision can make a real impact on the company's future. You'll make tangible contributions to the success of our organization, which is already backed by one of the world's largest private equity firms, and a team who's eager for your unique and valuable perspective. Enhance Health seeks a dynamic and knowledgeable Head of Training to oversee our comprehensive training programs. This role is pivotal in ensuring that our teams, including sales, customer service, quality assurance, and other key departments, receive the highest standard of training, particularly focusing on the intricacies of the health insurance industry and ACA Insurance.
Key Responsibilities:
- Lead and manage the training team, ensuring delivery of high-quality training programs across the organization.
- Collaborate with department heads to assess and identify specific training needs within each department.
- Develop and implement effective training strategies, curriculums, and materials, focusing on
- ACA Insurance and related health insurance topics.
- Ensure that all training content is compliant with industry standards and engaging for participants.
- Oversee the execution of training sessions, ensuring active participation and effective learning outcomes.
- Coordinate with downline agencies to ensure their agents receive adequate and appropriate training.
- Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to improve future training.
- Stay abreast of developments in the health insurance industry, particularly ACA Insurance, to ensure training content is current and relevant.
Qualifications:
- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
- A Master’s degree is preferred.
- Extensive knowledge of the health insurance industry, with a strong emphasis on ACA Insurance.
- Minimum of 5 years of experience in a training leadership role, preferably within the health insurance sector.
- Proven ability to develop and implement successful training programs.
- Excellent communication and interpersonal skills, with a talent for engaging and motivating teams.
- Strong organizational and leadership skills.
- Ability to work collaboratively with various departments and external agencies.
- Proficiency in learning management systems and e-learning platforms.
Benefits:
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- 401(k) matching
- Advancement Opportunity
- Fun, Engaging Work Environment
- Holiday Pay
and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the description in the future.
Enhance Health is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
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