VP of Operations

VP of Operations - Women's and Children's

Envision Healthcare

Envision Healthcare is a leading national medical group focused on delivering high quality care to patients when and where they need it most. More than 30,000 clinicians and clinical support teammates call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes: medical, dental and vision, life & disability, 401k, HSA, Flexible Spending and an Employee Assistance Program.

The Vice President of Operations is responsible for managing the hands-on operational aspects of the Women’s & Children’s Services Division, reporting to the Service Line Executive Leader (SLEL). The VP of Operations is responsible for all functions related to and participating with key leaders and Physicians in the administration of day-to-day practice operations and growth opportunities. Through a respectful, constructive and energetic style, guided by the SLEL and the objectives of company, the VP of Operations provides the leadership, management and vision necessary to ensure that the company has the proper people, processes and technology in place to effectively manage and grow the service line.

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  Provide day-to-day leadership and practice management to administrative services organization that supports the physicians and others in the assigned region
• Responsible for strategic planning, monitoring and execution of metrics to ensure revenue, profitability, cash flow, business goals and objectives throughout the company’s operations are achieved.
• Work with Corporate Compliance to implement and monitor quarterly compliance audits, provider training and supporting policies and procedures to maintain OIG compliance in all aspects of revenue management
• Responsible for effectiveness of internal and external processes.
• Oversees development of timely, accurate and complete reports on operating condition of the company.
• Leads the negotiation of hospital contracts and the daily coordination and management of operational issues with both hospital administration, operators and providers
• Spearhead development, communication and implementation of growth strategies and processes.
• Develop and maintain infrastructure of operating systems, processes, and personnel designed to accommodate organizational growth.
• Assist the SLEL to develop Managed Care contracting strategy and monitor payer compliance
• Attract, recruit, retain, motivate and lead operations team
• Mentor team; responsible for career development.
• Help foster a success-oriented, accountable company culture.
• Responsible for evaluating, selecting, implementing, enhancing and expanding new practice management systems to service more providers.
• Develops and maintains understanding of Financial Reporting and operation of assigned divisions, including presentations and communications with physicians.
• Develops and maintains full understanding of hospital department operations.
• Key participant in developing responses to RFP’s and presenting proposals.
• Works in conjunction with the SLEL to develop new business, grow current business and expand business lines.
• Represent the organization with customers, shareholders, and business partners.
• Assist with special projects as directed.
• Maintain strictest confidentiality.
• Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
• Other duties as assigned
• Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
• Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
• Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so

Qualifications

• Strong knowledge of financial accounting, billing, collections, banking/ finance and/or process management.
• Excellent customer service skills.
• Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members and external customers. Must have a pleasant disposition and high tolerance level for diverse personalities.
• Strong leadership, management and organizational skills.
• Understanding of healthcare trends and their relationship to Women’s & Children’s Care.
• Strong personal computer skills including mastery of Microsoft Office products and data base programs.
• Able to juggle multiple projects, accustomed to tight deadlines while maintaining excellent attention to detail.
• Excellent verbal and written communication skills; comfortable with presentations to senior management, boards, community groups, physicians and staff.
• Self-motivated; ability to work without direct supervision.
• Ability to integrate and harmonize diversified functions.
• Understanding, influencing, and serving others are importing attributes of this position.
• Must be able to select, develop, and motivate people, and create a positive work environment.
• Excellent judgment and decision-making skills; able to resolve problems quickly and effectively.
• Must display a high degree of emotional maturity keeping difficult situations in proper perspective.

Education/Experience

• Bachelor’s degree and/or master’s degree in business, healthcare administration or relevant field, and/or Equivalent work experience.
• Minimum ten (10) years of healthcare management experience in multi-state integrated emergency care system, integrated hospital delivery system or multi state medical group of $5000 million revenues including extensive experience in contract negotiations and with managed care models within a complex organization.
• Minimum five (5) years’ experience managing healthcare operation staff.