What are the responsibilities and job description for the Receptionist position at EPIC Brokers?
Location: 925 Wabash Ave, Suite 200, Terre Haute, IN 47807
Schedule: 8:30AM-5PM; Lunch 12PM-1PM
Summary:
The Receptionist role is not your usual receptionist role. This role interacts with customers and employees as the first point of contact within the EPIC MIDWEST region to provide requested information and other duties as assigned. The Receptionist also provides support for the Personal Lines Department with specific duties.
Duties and Responsibilities:
- Operating a multi-line telephone system, in conjunction with all Midwest locations, routing calls to the appropriate person
- Update and distribute internal phone listing as changes occur
- Greet visitors, schedule conference rooms as requested; assist with meeting room accommodations
- Maintaining office supply inventory/ordering, as needed
- Report building maintenance issues; assist &/or report copy machine maintenance issues.
- Issue parking tags for new employees
- Distribute incoming mail & faxes. Process outgoing mail
- Assist with data input, and other projects as requested
- Assist various departments with special projects as needed or requested
- Assist with policy changes, renewals, quoting, cancellation, and other duties to support the Personal Lines staff, including required file documentation for New Business
Qualifications:
- High school diploma or equivalent required
- Indiana Property & Casualty license preferred or the ability to obtain within 90 days of employment
- Prior customer service or office work required
- Prior Insurance Agency experience a plus
- Excellent written and verbal communication skills required
- Proficiency with all Microsoft products
- Ability to multi-task in a fast-paced environment with minimum supervision
- Must be able to meet deadlines, work with a sense of urgency and have excellent customer service skills
- Desire to advance career within our organization
- Able to work effectively as a part of a team to achieve common goals of the team
WHY JOIN US?
- 15th Largest Broker in US
- Voted " Best Place to Work" in the Insurance Industry
- Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.
#LI-IM1 #LI-Onsite
Salary : $32,500 - $41,100
