Program Assistant / Billing Specialist

EPIC – Every Person Influences Children is a non-profit agency that provides parenting, youth services, family engagement and professional development to families, schools, and communities. EPIC’s vision is a world where every child has a strong start and a promising future. Our mission is to strengthen families and build communities to raise children who make a positive impact in the world.

We are looking for a full-time (40 hours) Program Assistant/Billing Specialist that will coordinate the billing and assist with EPIC’s parent training program through the Erie County Department of Social Services (ECDSS). Duties for this position include: maintain data in ECDSS Connections system and Salesforce, prepare Monthly Delivered Activity Report, ensure timely entry for all required data, complete intakes, record keeping and contract requirements as necessary, identify parent needs and provide appropriate resources, establish and maintain community partnerships, and other related duties.

EPIC offers competitive wages and benefits, in addition to a fun, family-friendly atmosphere. If you want to work hard, be a part of team that feels like family, and make a positive impact on our community, this might be a good fit for you.

We require that you have a college degree and/or two years’ experience in human services or education; comfortable speaking to groups; competency in working with diverse cultural and ethnic populations; excellent communication and organizational skills; Microsoft Office, virtual meeting and conference platforms, and computer experience. This position requires a flexible schedule based on program requirements and reliable transportation.

Preferred Qualifications: Salesforce experience. Bi-lingual (English/Spanish) and diverse applicants encouraged to apply.

If you believe in EPIC’s mission, have the above qualifications and are interested in this position, please apply!

We are excited to know why you want to work with us so please include a cover letter. Submissions without one will not be considered.

EPIC is an Equal Opportunity Employer.

No phone calls please!

Job-type: Full Time (40 hours)

Job Type: Full-time

Pay: From $37,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
EPIC is currently working both from home remotely and at the office. We have implemented all required safety standards. EPIC's highest priority is the safety and health of all employees, partners and community members.

Application Question(s):

• Do you have reliable transportation?

Education:

• Bachelor's (Preferred)

Work Location: One location