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Office Services Assistant - Law Firm - Boston - R0028245 - ML

Epiq Systems, Inc.
Boston, MA Full Time
POSTED ON 5/17/2024

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

RESPONSIBILITIES

  • Work closely with the client's staff to assist with fulfillment of all requests
  • Answer incoming telephone calls and forward to the appropriate person
  • Take accurate and complete messages for those who are unavailable
  • Promptly greet and engage clients a friendly and business-like manner
  • Maintain a neat and organized desk and work area
  • Order and stock supplies as needed
  • Perform other administrative duties as requested
  • Disperse requests to supervisors for assignment
  • Maintain logs to ensure completion of requests and to maintain historical data.

REQUIREMENTS

  • High School Diploma or GED
  • Minimum of 1 year work experience preferably as a Receptionist
  • Previous experience in a client service field preferred
  • Ability to multitask with attention to detail
  • Ability to handle complaints with professionalism, patience, and diplomacy
  • Working knowledge of MS Word, Excel and Outlook

Job Type: Full-time

Pay: $18.50 - $19.00 per hour

Work Location: In person

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