Account Manager (Dock & Door)

Description

POSITION SUMMARY

Responsibilities

• Development and execution of market strategy.
• Attain and/or maintain desired market position with assigned territory accounts.
• Making necessary sales and support calls, presentations and communication of issues between corporate, retail network and customer.
• Must be able to effectively identify, communicate and work through customer problems, issues and opportunities with corporate and retail network.
• Must have an extensive background in Lift truck and Dock and Door application knowledge.
• Should be familiar with all of the major manufactures dock and door options.
• Must be able to multi-task and have very excellent time management/project management skills.
• Should have a clear understanding of dock and door maintenance.
• Should understand dock and door control operation.
• Need a clear understanding of OSHA and local regulations regarding dock and door and electrical requirements.
• Excellent customer skills are essential.

ESSENTIAL FUNCTIONS

• Responsible for Effective Professional Selling Principles in the working environment.
• Increase overall revenues.
• Increase visibility including market share for both current and new customer sales.
• Perform other duties as assigned by management.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Develop strategic plans and work with the local management to ensure market position of assigned accounts.
• Manage the development and activity of assigned territory and accounts including the selling process.
• Call on current and target accounts, develop and make sales presentations and ensure adequate sales service. Responsible for effective communications with the retail network and pre and post sales issues.
• Work closely with sales and marketing management to study and develop sales and marketing strategies to support selling to all customers within assigned territory
• Manage and control travel and entertainment expenses.
• Collaborate with branch management and internal departments regarding receivables.
• Develop and maintain relationships with key customers and build new relationships with potential key customers.
• Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, manages distractions and interruptions.
• Understands the importance of timely follow up with customers, managers and staff making communication a top priority.

Requirements

SKILLS & ABILITIES 
Education:  College Degree Preferred
Experience: 2 - 5 years proven sales professional preferred
Computer Skills: Basic knowledge and abilities of Microsoft Office products prior knowledge and use of CRM a plus
Other Requirements: daily travel within territory and very minimal overnight travel

WORK ENVIRONMENT 
Work environment varies from office to job site to industrial locations 

OUR CORE VALUES
Passion to Perform – We are passionate to perform and focus on concrete achievements
Trust to Act – We are empowered to act, and act in a powerful way
Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
Make it Fun! – We are serious about making work fun; it’s the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.