Sales Representative

About Ergeon

We are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely. Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction. 

Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology-powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front & back offices of contractors.

With the belief that everyone has a right to professional growth and respect regardless of their location, we proudly have staff (aka Ergeoneers) in over 40 of countries, with a great score and recommendation rating on Glassdoor. Come join us to make construction friendly and accessible!

Ergeon: [er - g- eon]

Erg = unit of work or energy

Eon = billion years

Ergeon is founded by CS Ph.D. serial entrepreneurs Jiayue (Jenny) He and Odysseas Tstatalos. They picked this name to symbolize their joint passion for using tech to revolutionize work. 

Overview of the Role

The Sales Representative role is a transitional phase to the Senior role, meaning that if you do well, you’ll have the opportunity to build a sales career path in the company. Once you have built a strong customer portfolio and a proven successful track record, you will opt for a performance review to get promoted to the Senior role.

As a Sales Representative, you will be the voice of Ergeon to new leads interested in our home services products. From first conversations to closing the deals, you will support Ergeon’s growth by guiding customers through a high-touch, customer-oriented sales experience approach. Whether getting to know the lead’s needs, quoting and closing a project, or sharing Ergeon’s value proposition, you will be focused on listening and creating the best customer experience above all else.

Responsibilities

As a Sales Representative at Ergeon a typical day will include the following:

• Managing open deals (leads).
• Communicating with leads via inbound calls, emails, and text messages.
• Making outbound calls to qualify new customers.
• Handling leads from qualification, to quoted and closed stages through single touch point interactions (end to end sales cycle). When not possible, you will need to set the appropriate follow up activities.
• Managing your customer pipeline through the usage of CRMs and other various tools.
• Sending quotes, clarifying questions, and closing deals to drive the Company’s revenue.
• Using your sales expertise to mentor Junior Customer Specialists.

Desired Skills and Experience

Must have

• 2 years of advanced experience in B2C and/or B2B Sales
• Strong communication, customer rapport building and closing skills.
• Ability to master new products and concepts quickly.
• Proven track record of end-to-end pipeline management and achieving monthly revenue targets.
• Ability to define and refine new sales processes.
• Attention to detail, organization and prioritization skills.
• Time management and discipline.
• Sense of urgency and multitasking skills.
• Being able to handle high work volume efficiently.
• Proven track record of closing deals, metric compliance and proficiency on multi stage end-to-end sales cycles.
• Proficiency and fluency in English (business etiquette).
• Ability to work under pressure and dynamic target environments.
• Experience using CRMs, pipeline management or productivity tools like Pipedrive, Talkdesk, or Front among others.
• Previous full-time remote work experience.

Nice to have

• Sales experience in general labor or construction industry.
• Sales leadership and management experience.

Technical Requirements

Good Laptop setup with Chrome browser

• Minimum of 8GB RAM
• Minimum processor:
  • For Intel variants of CPUs:
    • Core i5 8000 Series (8th Gen) or higher for PC
    • Core i5 10000 Series (10th Gen) or higher for laptops
  • For AMD variants of CPUs:
    • AMD Ryzen 5, 4500 (4th Gen) or higher

Stable high-speed internet connection

• At least 10mbps upload and 20mbps download

Headset

• With a noise cancelling microphone
  

Power backup

• 250-300W UPS
  

Data availability

• Ability to access up to 1.5GB of data per day during storm outages

Compensation

• Hourly rate US $7/hour (40 hours per week during Bootcamp).
• Upon Bootcamp graduation, you will enter the ramp-up stage for the next 2 months, your compensation package will be $7/hour uncapped commissions.
• After your training period for the first 3 months, you will be evaluated and placed on our sales career ladder which will determine your base pay.
• Commissions are based on a tier model that accounts for the revenue that you bring to the company.
• A Sales Representative at Ergeon can expect to be making around $20,000 USD per year (base salary commissions).
• You'll be paid weekly through Upwork (www.upwork.com), the platform we choose to hire and pay our Ergeoneers all over the world.

Additional important information

Location

• This is a 100% remote position, for people located in: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos, Uruguay, Venezuela.

Bootcamp

• World-class, Fully Paid, Sales Training of 4 weeks including: 1-1 sessions, constant mentoring, teamwork, practical use and understanding of our technical tools, and live exercises to develop abilities.
• You are going to be able to do a full immersion in the day-to-day job, enjoy our amazing company culture, make great friends, and learn a lot!
• We are completely convinced that this period gives you the opportunity to decide if the job and the company are your perfect match, and it also helps us to know you better.

Availability

• The position is full-time, based on a 40 hours work week.
• Availability Monday through Sunday from 8:00 AM to 8:00 PM PST/CST/EST.
• The expectation is to cover at least 40 scheduled hours that fall on any of the days mentioned above.
  • Most commonly this will mean working 4 days of the week 1 weekend day.

Ergeon’s benefits and perks for full staff members

Competitive compensation: We invest in people! We are constantly doing worldwide market research in order to offer globally competitive salaries. And we are well funded by VCs.

  All-Remote since the beginning: We have a diverse team spread across 40 countries. We stay connected through the best remote work practices such as flexible work hours, team events, remote happy hours, and by sharing our love of food!

    Tech, Wellness & Learning fund: You can have a $400USD bonus per year for software and hardware tools, workplace improvements, fitness-related spending (includes things like yoga classes, Fitbit tracker, new running shoes, gym membership. . .), and books, courses, training, or even attending conferences.

  Stock options: All staff is eligible after 6 months of full-time work.

  Birthday Paid day off: You can take the exact day, or Friday before if it is on a weekend!

  Flexible Paid time off: You can take 12 days after working 6 months, PLUS 2 extra days per year for a maximum of 20 days.

  Free Headset Benefit: You can get a noise-canceling headset since your first day working full-time.

  Equipment: Laptop replacement after 1 year of full-time work. And every 3 years after that.

   Co-Working Fund: Meet in groups of 3 Ergeon friends and get reimbursed up to USD $20 for coffee, co-working, etc (once per quarter).

  Language Classes: here at Ergeon you will have the opportunity to learn or improve a language!

  Remote Health: Health insurance is essential for ensuring that our staff has peace of mind and access to help where and when they need it. Subsidized Health Insurance is available to all of our staff, no matter where they’re located.

This benefit will be available 6 months after graduation date. Ergeon will cover a portion of your plan cost directly with SafetyWing, our partner. Signing up for this plan is optional.

We believe everyone has a right to professional growth and respect, no matter their location.

Ergeon’s workforce is given meaningful opportunities and is supported by a kind and diverse community.

Our global staff (Ergeoneers) have access to career growth, amazing work culture, and great benefits.

Come join us to transform the construction industry!

Salary : $7 - $20,000