Call Center Phone Representative

Description

Unlock Your Potential as a Call Center Agent at Erie Home

Hiring Immediately - Join Erie Home and elevate your career! We're a leading direct-to-consumer provider of home improvement solutions, headquartered in Toledo, OH, with an expansive presence across North America, operating across 40 states and over 75 cities. Our impressive accolades speak for themselves: In 2023, Erie Home secured 1st place in the Residential category in the Roofing Contractors Top 100 list, ranked 4th on the overall Roofing Contractors Top 100, achieved 7th position in the Qualified Remodeler's Home Improvement Professionals 200 list, and proudly stand at 10th place in the prestigious Qualified Remodelers Top 500 list. These achievements underscore our commitment to excellence. Let's embark on a journey of tremendous growth and opportunity together.

What We Offer You:

• Weekly Pay: You can expect base pay plus commission, with potential earnings ranging from $800 to $1,000 per week.
• Bonuses: Enjoy weekly and monthly bonuses, as well as cash incentives.
• Military Hiring Bonus up to $5,000: Honoring and supporting those who have served.
• Full Benefits Package: Comprehensive coverage, including medical, dental, vision, and supplemental plans, holiday and vacation pay, and a 401k plan to secure your future.
• No Cold Calls: We're proud to say that you won't have to make cold calls in this role.
• Opportunities for Growth: At our company, there's room for advancement and realistic upward mobility. Your career can flourish here.

Discover the Role:

In this role, you'll never have to make cold calls. You'll exclusively engage with individuals who've reached out to us, expressing interest in our home improvement services. Our focus here is on making memorable, positive first impressions over the phone. We believe that having a dynamic and adaptable communication style is crucial for success. While prior sales experience is preferred, it's not a strict requirement.

Requirements

Qualifications That Match Your Expertise:

• Shift: Flexible schedule - Four 10 hour shifts or five 8 hour shifts with one weekend day required.
• Work Ethic: We value a strong work ethic and a high sense of accountability.
• Experience and Persuasion: Having prior sales experience or a background in a role where phone communication was your primary task is beneficial. Your conversational skills should be persuasive and motivational.
• Professionalism and Integrity: We hold professionalism and integrity in high regard.
• Tech-Savvy and Multitasking: Strong computer skills and the ability to handle multiple tasks at once are essential for this role.
• Team Player: We're looking for candidates with a team-oriented disposition.
• Office Location: This is not a remote position. Our office is based in Toledo, OH.

We proudly support our Veterans Initiative to encourage former U.S. military personnel to apply. Explore more about us at workaterie.com. Join Erie Home, where your aspirations find their home, and your career reaches new heights.

Erie Home does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other applicable federal, state or local protected class or other non-merit factor. If, because of a disability, you need reasonable accommodation for any part of the application process, please contact Human Resources and let us know the nature of your request and your contact information.

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