Inside Sales Specialist

Position Summary

The Inside Sales Specialist is responsible for identifying business opportunities and business lead generation primarily through office-based approaches using the phone and social media such as LinkedIn. The Inside Sales Specialist works within a team environment and partners with other departments to develop strategies and close business. This individual is accountable for a high volume of cold calling and customer calls.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Generate business leads through office-based approaches using phone and social media such as LinkedIn
• Prospecting and lead qualifying
• Identify potential businesses in the marketplace that utilize shipping services through a shorter sales cycle. The opportunities may initially involve short-term transactions with the objective of developing the client into a long-term repeat business client
• Continue post sale relationship development
• Engage in prospecting and/or partnering in lead generation with Account Executives
• Other administrative duties as assigned

Specific Department Responsibilities

• Exceptional phone skills
• Exceptional social media utilization skills

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently while balancing appropriate collaboration with leadership oversight
• Ability to effectively interact with other employees of the organization
• Excellent customer service, time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Ability to understand, interpret, and explain complex and abstract Solutions issues and respond appropriately
• Able to utilize sound, independent judgment and make responsible decisions and recommendations
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word and Excel and agency management system

Minimum Education and Experience

• High school diploma or equivalent

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.