Coordinator, eCommerce - Smashbox

The Estée Lauder Companies are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty.

 

POSITION SUMMARY: This role will support Smashbox & GLAMGLOW in helping to achieve their online sales targets. In this role you will get exposure to many facets of Ecommerce including email marketing, retailer.com business, site merchandising, Quality Assurance (QA), design, etc.

Candidate should be highly organized, meticulous, and comfortable with data entry, excel, tools, QA & multi-tasking. A passion for online and the beauty industry is a must. Excellent communication skills & strong attention to detail is also a must.

 

TEAM / SITE CONTENT SUPPORT

• Serve as a critical point of contact in Global meetings, supporting with detailed agendas, action items and timely follow ups
• Draft creative briefs and work with Global Creative teams to ensure that content and assets are delivered on time for online activations
• Support execution of Global marketing programs, including aggregation of content, product and other promotional items
• Assist with QA of site and retailer sites ensuring high quality user experiences
• Manage and track creative requests to ensure proper assets are received to merchandise site

SITE / DATABASE SUPPORT

• Assist with monitoring product inventory and proactively alert teams of out of stock issues
• Manage new product setup, including technical set up, site merchandising, and uploading of content & copy
• Active merchandising of the site to ensure a best-in-class customer experience - i.e. removing sold out items, moving down older products, removing seasonal copy that is outdated, etc.
• Assist with QA of site promotional offers and the set-up of promos using all relevant tools and practices
• Completed 2-3x weekly site refreshes, including content publish & QA
• Assist with monthly reporting of key metrics & site KPIs
• Become a site tools expert, including outside vendor tools, and work to improve upon tool usage & KPIs
• Support sharing out best practices to regional teams

Qualifications

• Strong interest in eCommerce and website applications
• Strong communicator, highly organized, strong ability to multi-task and prioritize in a face-paced environment
• Embraces both big picture objectives and follows through on details
• Excellent at working toward a deadline, keeping projects on track.
• Positive, committed attitude.
• Proficient in Excel
• Experience with Google Analytics a plus
• Minimum education level:  Bachelor’s Degree
• Minimum years of experience: 0-1 Years

Job: Online / E-Commerce
Primary Location: Americas-US-
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 223033

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

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