What are the responsibilities and job description for the Associate collection position at eTeam Inc?
- Receive payments and post amounts paid to customer accounts. Advise customers of necessary actions and strategies for debt repayment.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Last updated : 2024-10-07
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