Collections Associate (US - Contract)

eTeam
Springfield, MO Contractor
POSTED ON 7/10/2024 CLOSED ON 8/4/2024

What are the responsibilities and job description for the Collections Associate (US - Contract) position at eTeam?

General Responsibilities

  • Receive payments and post amounts paid to customer accounts. Advise customers of necessary actions and strategies for debt repayment.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
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