Customer Service Consultant | AM Shift

Etech
Lufkin, TX Full Time
POSTED ON 4/9/2024 CLOSED ON 4/23/2024

What are the responsibilities and job description for the Customer Service Consultant | AM Shift position at Etech?

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**Customer Service Consultant**

Base pay $14.00/hr and $15.00/hr on weekends Plus Bonuses!

Shift: 8am-5pm

Come in and work with us at our Lufkin, TX location! We are looking for fun and enthusiastic full time Customer Service Consultant. You will be providing exceptional voice support for our clients who are enrolled in a debt settlement program. A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and building a positive rapport with our client base.

What can Etech offer YOU?

  • Servant Leadership culture – we are here to support your success
  • Career Development and personal growth opportunities
  • Fun atmosphere with unique contests and incentives
  • Lucrative comp plan
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Flexible Spending Account
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Daycare reimbursement
  • Daily Pay

What You’ll Need to be successful:

· Problem-solving skills

· Show/Demonstrate Empathy

· Professionalism

· Multi-Tasking skills

· Basic Computer skills

· Be a Team player

Why Etech?

Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities.

Etech is social!

Check us out on Facebook, Instagram, and LinkedIn (@Etech)

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Lufkin, TX 75904 (Required)

Work Location: In person

Salary : $14 - $15

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