Vice President of Operations

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

The Vice President of Operations is accountable for ensuring contract services are delivered to clients according to internal standard operating procedures and current industry standards. This position is responsible for managing and supporting operations while driving activities that align with the strategic vision of Eurofins.

Essential Duties and Responsibilities:

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  Accountable for Operations to ensure timelines, revenue and profit plans are met or exceeded
• Manage the quarterly and annual budgeting process, to include profit and loss accountability
• Responsible for operational output and key performance indicators
• Identify and develop leaders within the organization, driving a succession planning program
• Foster employee engagement through the following:
• Provide clear operational goals and forecasting, ensuring staff the future outlook of the company will be successful, while building trust in leadership, and demonstrating how they fit into the future
• Recognize effort and success, confirming employees feel valued in their role, while listening to new ideas and driving the message that employees are the most important resource
• Invest in individual success, providing career development path opportunities and ensuring job functions remain challenging, support an appropriate use of the individual’s strengths, and are in-alignment with career goals
• Define and implement operations strategies and processes
• Collaborate with department leaders on quality incident related investigations and/or corrective/preventative measures
• Collaborate with department leaders to develop and maintain a Business Continuity Plan
• Maintain a working knowledge of all phases of operations
• Engage with existing and potential clients, ensuring confidence in Eurofins is maintained
• Manage team to ensure that service quality is maintained and in line with current SOPs and regulatory needs, as appropriate
• Review and approves operations documents to assure consistency with regulatory standards and requirements. (i.e. SOPs, validation protocols, etc.)
• Develop process improvements to drive efficiency gains while maintaining highest quality levels
• Mentor and develops employees through objectives and performance management
• Manage team to ensure provision of a high level of customer and technical service support for all services
• Facilitate flexibility within team to meet shifting business needs
• Develop new ideas for innovative services offerings
• Contribute to tactical and strategic marketing practices for site services
• Implant and nurtures the corporate values within the department and guarantee commitment to these by all team members
• Provide technical input to business development activities and in support of client relationships, as required
• Conduct all activities in a safe and efficient manner
• Demonstrate and promotes the company vision
• Lead major initiative projects, as required, and demonstrates a strong understanding of project management skills
• Apply GxP in all areas of responsibility, as appropriate and understands and follows all written procedures that apply to the function of the position
• Lead by example, demonstrating company values of customer focus, quality, competence, and integrity
• Support additional duties as assigned

Basic Minimum Qualifications (BMQ):

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  Analytical problem solving with impeccable attention to detail
• Strong business sense with broad understanding of industry fundamentals
• Project management of complex projects
• Strong interpersonal skills with ability to collaborate and build consensus in high-pressure environment
• Understand contract terms and implications
• Multi-team management experience
• Process excellence experience
• High work ethic

Education/Experience (BMQ):

• Bachelor’s Degree required, MBA preferred, or equivalent work experience
• 5 – 10 years of supervisory experience in operations or related field

Supervisory Responsibility:

• Experience in cGMP requirements
• Understand the FDA & DEA regulatory requirements

• Understanding of the clinical trials and drug development process

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.