Senior Quality Coordinator

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 6.7 billion Euros turnover, over 940 laboratories across 59 countries and about 61,000 staff.

Job Description

The purpose of this role is providing first line QA support and day to day management of the Quality System in accordance with requirements of ISO 17025 and INAB requirements to the laboratory. To provide training and support to laboratory departments in achieving effective implementation of Quality System and H&S requirements.  

RESPONSIBILITIES:
•    Day to day development and maintenance of the Quality Management System ensuring accreditation is maintained
•    Ensure Compliance to the 17025 standard at all times by adhering to the in house quality procedures provided. 
•    Understanding and ensuring compliance FDA standards as it relates to laboratories.
•    Undertaking internal audits and proactively coordinating completion of any corrective and preventive actions including undertaking technical investigations and ‘root cause’ analysis in the event of any failure 
•    Assist in the Management of the Document Control system, ensuring procedures are regularly reviewed & aligned across departments.
•    Responsible for signing technical documents within Eurofins once their training in this task is successfully completed.  This includes Sops, logbooks, protocols, investigation reports, and any other documentation issued.
•    Co-ordinating the Equipment Calibration schedules liaising with the individual departments and external suppliers. 
•    Co-ordinating participation in External Proficiency schemes, to ensure that the scope of accreditation is effectively covered across all testing disciplines. 
•    Proactively monitoring and reviewing overall performance of both internal quality control systems and External PT scheme across the departments and along with senior staff, initiate and support investigations into failures, trend and bias to establish root cause and the implementation of effective corrective and preventive actions.
•    Assist with the monthly Quality Meetings and Annual Management Review, ensuring that detailed reports, minutes and action plans are documented and effectively managed and progressed
•    Supporting training of personnel in Quality System and Technical Procedures, including induction training for new employees.
•    Supporting the laboratory with performance efficiencies to deliver continuous improvement in various operational and customer KPIs including - on time delivery, customer service, quality and health and safety
•    Work with senior management and staff to ensure that the best interests of the company and continual improvement of the quality systems are achieved
•    Preparing monthly reports for senior management and escalating any critical and major issues in a timely manner
•    Supporting with timely investigation of customer complaints, queries and other sources of non-conforming work
•    Reference document and relevant legislation reviews 
•    Any other duties deemed applicable and required to support the effective operations of the business and the implementation of the quality management system
•    Complying with all aspects of Eurofins H&S policy
•    Uphold and maintain confidentiality at all times

Qualifications

•    Degree level qualification or equivalent in Chemistry, Food Science or other relevant subject. 
•    Record of ongoing professional development 
•    Appropriate experience of Quality Management Systems operating to ISO 17025 
•    Working knowledge and experience operating under FDA standards.
•    Practical analytical chemistry experience ideally in a high volume contract laboratory or food industry is preferable
•    At least 2 years’ experience of working with ISO 17025 either in a laboratory or QA role
•    Thorough understanding of quality system and accreditation requirements with a proven ability to apply technical knowledge
•    Trained Auditor with relevant practical experience
•    Strong technical, troubleshooting, report writing and statistical skills would be an advantage
 

Additional Information

Who we are looking for:

• Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative
• Ability to work well under pressure
• Excellent attention to detail
• Ability to multi-task, prioritize, organise and co-ordinate both your own workload
• Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
• Skills to influence others to achieve common goals for the benefit of our customers
• Confident approach with strong interpersonal and communication skills
• Excellent written and verbal communication skills
• Ability to form strong working relationships with colleagues, partner laboratories and customers

The benefits of working with Eurofins:

• A competitive salary
• Flexible work options
• Performance Based Bonus
• 22 Days Annual Leave plus Service Days (additional days off)
• Life Assurance
• Pension Scheme
• Employee Assistance Programme
• Paid Health Insurance Scheme with LAYA Healthcare
• Cycle to Work Scheme
• Discounted gym memberships
• On Site Social Committee
• Flexible Working