Inside Account Manager

Muscle Foods USA, a Division of EURPAC SERVICE, INC., a nationwide wholesale distributor of sports nutrition and health products is currently looking for an Inside Account Managers to join our team in Henderson, Nevada, Biloxi, Mississippi and Dunmore, Pennsylvania.

As a nationwide wholesale distributor of sports nutrition and health products, we make it a priority to provide our customers with quality goods and services. We have strong relationships with thousands of loyal retail customers across the country and great rapport with top selling vendors worldwide. We help provide a personalized service that sets us apart from the rest. We offer a casual work environment and a culture that breeds success.

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Benefits

• Medical, dental and life insurance coverage after 60 days of employment
• 401(k) with an employer match after one year of service
• Employee Stock Ownership Plan after one year of service
• Paid holidays and generous paid time off
• Floating Holidays
• Day Shift positions
• Limited or no work on weekends
• At Cost Employee Purchase Program
• College Scholarship opportunities for employees’ dependents
• Career opportunities with a growing company
• And more!

Be part of this exciting team and join our company, growing since 1951!

Salary:

Competitive Base Salary & Commission

What does a role as an Inside Account Manager look like?

Hours: Monday – Friday, full time day shift. Calling customers to check in on assortments. Assess replenishment needs and review new items. Build relationships and understand customer’s business model and needs. Work with vendors to supply customers with top selling items to maximize turns and profit.

• Manage all activities of active wholesale accounts
• Order entry
• Database maintenance
• Education on products and categories
• Contract Price maintenance
• Receive, return, and initiate phone calls
• Interact with customers and customer service to resolve any problems that may arise.

• Answering inbound phone calls, emails, and other customer communications.
• Order Entry and follow up
• Educate self on our products and brands by reviewing materials and resources provided.
• Maintain accurate account data including shipping addresses, buyers and contacts, phone, fax and emails, mailing type, product or category discounts.
• Record each contact in Company CRM module
• Keep all accounts abreast of new products and brands.
• Keep all accounts abreast of all current specials and promotions.
• Special projects and other tasks that may be assigned by Management.

• Good phone manner and etiquette
• Positive attitude and ability to work well with others, person to person and on the phone
• Excellent data entry skills, ability to enter orders accurately and quickly, complete forms, etc.
• The ability to thrive in a fast-paced environment
• The ability to focus and finish each task to completion
• Good organizational skills
• Excellent communication skills and the ability to adjust to a given situation and/or personality
• Must have knowledge of, and practical proficiency in, MS Excel and Word to perform daily functions

• Customer service team
• VP’s
• Product managers
• Manufacturer representatives
• Sales reps

EURPAC Service, Inc. maintains a drug-free workplace. All employees are required to successfully complete a pre-employment drug screening.

It is the policy and practice of Eurpac Service, Inc., to provide employment opportunities to all qualified persons on an equal basis. The Company will not to discriminate against any employee or applicant for employment because of his or her age, race, color, religion, marital status, pregnancy, sexual orientation, gender/gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans" or any other characteristic protected by federal, state or local laws.

Eurpac is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hrapplication@eurpac.com, send a fax to 203-840-8978 or call us at 203-642-1024. In order to quickly respond to your request, please use the words “Accommodation Request” as the subject line of your email or as the title of your fax document.