Store Manager @ Gladys Porter Zoo

About the Role As the Store Director at the Gladys Porter Zoo, you will be the heart and soul of our retail operations, guiding a diverse and talented team to deliver exceptional guest experiences. Your leadership will ensure that the store not only meets but surpasses its sales goals, all while promoting our commitment to wildlife conservation and education. Key Responsibilities Lead with Purpose: Manage all aspects of the retail store, ensuring smooth operations and an engaging environment that reflects the zoo’s mission. Drive Sales: Innovate and implement strategies to boost sales and achieve targets. Ensure the store is stocked with the right products and communicate inventory needs to corporate. Financial Management: Oversee payroll and controllable profit within set guidelines to achieve financial goals. Build Relationships: Foster strong partnerships with zoo stakeholders to enhance collaboration and ensure long-term success. Strategic Execution: Collaborate with the VP of Store Quality to prioritize and execute both immediate and long-term business strategies. Team Development: Recruit, train, and develop a talented and diverse team, fostering an inclusive and supportive work environment that encourages growth and excellence. Guest Experience: Ensure that every guest receives outstanding service, creating a memorable shopping experience that complements their visit to the zoo. What You Bring Experience: 5 years in retail management, with a strong sales background and merchandising expertise. Leadership: Proven ability to inspire, lead, and develop a team, creating a positive work environment that drives performance. Entrepreneurial Spirit: A creative and proactive approach to problem-solving and achieving results. Flexibility: Availability to work a varied schedule, including evenings, weekends, and holidays, to meet the needs of the business. Physical Stamina: Ability to stand, walk, and handle merchandise, including lifting up to 40 pounds. Why Join Us? At Event Network, we’re not just selling products—we’re creating experiences. By joining our team at the Gladys Porter Zoo, you’ll play a key role in connecting visitors with the natural world, making each visit memorable and meaningful.