Front Desk Associate

Event Sense Group
Hoboken, NJ Full Time
POSTED ON 3/7/2024
Job Description:


When you work with Catalyst Health, you’ll join our passionate network and enjoy job security, a competitive salary, and flexible hours.

We are looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Duties include:

  • Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.

  • Assists in maintaining a professional front desk and reception area.

  • Interact with customers by telephone or in-person to provide information about us and rectify concerns.

  • Check to ensure that appropriate changes have been made to address the customer's issues.

  • Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.

  • Responsible for greeting and serving all guests courteously and professionally.

  • Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to the supervisor immediately.


Required Experience:


  • High school diploma or relevant qualification.

  • Good understanding of office administration and basic bookkeeping practices.

  • Superb written and verbal communication skills.

  • Excellent organizational and multi-tasking abilities.


From: Event Sense Group

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Salary.com Estimation for Front Desk Associate in Hoboken, NJ
$47,409 to $60,841
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