What are the responsibilities and job description for the Lifestyle Attendant - Full-Time position position at Evergreen Lifestyles Management?
Company Overview
Evergreen Lifestyles Management currently manages more than 200 communities throughout the entire State of Florida (from Jacksonville to the Florida Panhandle to Naples and Ft. Lauderdale, and everywhere in between), Arizona, North Carolina, South Carolina, and Tennessee. Evergreen Lifestyles Management brings extensive experience, the latest technology, and a powerhouse of talent in the Community Association Management field and strives to foster a culture where team members receive the tools needed to achieve excellence. Evergreen supports and encourages our entire team towards a path of self-improvement by providing advancements in education, training, and certifications that are paramount to maintaining the highest skilled staff available.
Job title Lifestyle Attendant
Reports to Community Manager
Classification Full-time or Part-Time; Nonexempt
Working Hours As required (includes holidays and weekends)
Job Summary
Responsible for greeting all visitors and assisting with residents’ questions/concerns, general admin, orientating new residents, facility checks, and lifestyle/social planning.
Supervisory Responsibilities
- None
Duties and Responsibilities
- Responsibilities include but are not limited to greeting residents and guests as they enter, checking ID cards, inputting all required paperwork into the computer system, assisting with event set-ups, responding promptly to communications, and following through on commitments made to others.
- Monitor facilities and report any areas of concern to management.
- Show courtesy and respect to all customers and listen openly to the ideas of others.
- Respond calmly and tactfully to problem situations and discuss concerns in a constructive manner with persons who need to be involved.
- Answer questions about the Lifestyles program and recommend events, shows, and functions for residents to attend.
- Demonstrate exceptional customer service when communicating with other departments, residents, guests, and vendors.
- Maintaining a safe and friendly environment for residents, guests, and fellow staff members.
- Work as a team with the Lifestyles Department to create a fun and exciting program for residents and their guests.
- Assistance in a room set up for their events and assist when facilities are being used.
- Light janitorial duties, including stocking restroom facilities, cleaning glass, fitness equipment, and trash collection.
- Notify the proper department and the Management Team of any areas that need attention.
- Understand emergency preparedness and respond appropriately to all emergency situations.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Reliable transportation *
Ability to conduct and actively participate in scheduled programs with intermittent sitting, standing, bending, stooping, walking, climbing stairs, and lifting objects weighing up to forty (40) pounds. Must have very flexible availability for work schedule, weekends and evenings, and some holidays.
Education and Experience
- High school diploma or equivalent.
- At least one year of related experience required.
Working Conditions
Works indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals, and or solvents if proper safety procedures are not followed.
This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Evergreen Lifestyle Management, LLC is committed to equal employment opportunities. We will not discriminate against Team Members or applicants for employment on any legally recognized basis “protected class” including but not limited to: race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, or related medical conditions; age, disability citizenship status, uniform service member status, or any other protected class under federal, state or local law.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lakewood Ranch, FL 34211: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Lifestyle Attendant: 1 year (Preferred)
Work Location: One location