Digital Operations Analyst

Evergy
Kansas, MO Full Time
POSTED ON 11/1/2023 CLOSED ON 11/11/2023

What are the responsibilities and job description for the Digital Operations Analyst position at Evergy?

JOB TITLE: Digital Operations Analyst
REQUISITION: STR001Z
DEPARTMENT: Distribution Asset Management - Topeka General Office or Kansas City Headquarters
LOCATION: Topeka, KS
Kansas City, MO
PAY RANGE:
Analyst I: $49,200 - $61,500
Analyst II: $60,200 - $75,300
Sr Analyst: $76,400- $101,800
Lead Analyst: $89,900- $119,900

Scheduled Work Hours: Monday - Friday 7:00 a.m. - 4:00 p.m. (Job may require additional hours with short notice.)

Summary of Primary Duties and Responsibilities:
As a Digital Product Manager you are customer-focused, have a growth mindset and are motivated by solving complex problems. You believe that to make impactful change you need to invest in relationships and you get things done by being responsive and curious. Our goal is to rethink and simplify the way in which we do business by combining low code application development, Robotic Process Automation (RPA) and analytics to digitize manual tasks that ultimately improve processing accuracy, speed, consistency and reliability.

Key Responsibilities:
Build and nurture relationships with all layers of the organization
Collaborate with stakeholders to identify opportunities, create technology visions, product roadmaps and business cases
Assess feasibility for internal product or automation opportunities
Define and prioritize product features, functionality, and user experience to ensure a compelling product that drives business value
Draft user stories, business process workflow diagrams and procedural documentation
Lead working sessions with product developers to iteratively build product
Collaborate with cross-functional teams to ensure product requirements are met, and delivery timelines are achieved
Support stakeholders and track product performance and make recommendations for improvement
Stay up-to-date on the latest trends with the Microsoft Power Platform

Education and Experience Requirements:
Bachelor's degree in Engineering, Computer Science, Information Technology, Analytics, or a related field
3 years of experience in product management or similar roles, including experience with building new applications, automating business processes, agile delivery, change management and product support

Skills, Knowledge, and Abilities Required
Inquisitive, comfortable with ambiguity, and proactive in identifying improvement opportunities aligned with business objectives and strategic plans
Communicates and facilitates effectively with both technical and non-technical colleagues
Familiarity with agile methodologies and product development frameworks
Practiced in continuous improvement, lean methodologies, process reengineering or design thinking
Experience with advanced analytics and data-driven decision making
Strong debugging, problem solving and analytical skills with ability to extract key themes and determine root causes
Perseverance to handle multiple priorities, meet deadlines and work well under pressure on individual and team related basis
Experience with the Microsoft PowerPlatform or other low-code and RPA toolsLicenses, Certifications, Bonding, and/or Testing Required:
Must maintain a valid driver's license.

Working Conditions:
Work is both indoor and outdoor, in all types of weather and conditions. Must have a satisfactory work record, including good attendance

Evergy has a clear mission - To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives, and skills. So, our goal is to be a diverse workforce that is representative of the communities we serve. We are committed to celebrating diversity and building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. We know that the more diverse and inclusive we are, the better we will be. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Work Locations:
1KC - Missouri HQ - Floor 20
One Kansas City Place 1200 Main St
Kansas City 64105
Job: Professionals
Shift:
Unposting Date: Nov 3, 2023

Evergy has a clear mission – To empower a better future. Evergy chooses to live this mission by valuing People First. We know to accomplish becoming the most innovative and reliable energy company, we need a team with a variety of backgrounds, perspectives and skills. So, our goal is to be a diverse workforce that is representative of the communities we serve. We are committed to celebrating diversity and building a team where everyone – regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status – has a voice and can bring their best every day. We know that the more diverse and inclusive we are, the better we will be. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

 

Salary : $49,200 - $61,500

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