Shipping Clerk (922308)

EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it doesn't hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.

Shipping Clerk (922308)

Job Type: Full-Time

Schedule: Monday - Friday 8:00 AM - 5:00 PM

Benefits: Full Benefit Packages Offered

Starting at: $14.50/HR

Zip Code: 60523

Job Summary: Accepts incoming mail and processes, sorts, and delivers it to the proper recipients. Assists with general office services tasks such as print work, back-up reception duties, and inventory management.

Responsibilities:

• Receives and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail

• Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.)

• Researches and routes unidentified and generic mail

• Coordinates, stages, and transports bulk mail items

• Receives, logs, delivers and tracks messenger items

• Follows all processes established in the client standard operating procedures

• Follows established customer inquiry processes and responds to customer needs and requests

• Promptly informs supervisor of potential problems or customer concerns

• Maintains delivery lists and mail cart folders with updated names and locations

• Coordinates and processes customized packaging and other customer special requests

• Assists the Office Services team in print work, inventory management, reception back-up services, and other basic office services tasks

• Maintains accurate records of customer inquiries and fulfillment of request

• Participates in cross-training of other areas of service such as office services, facilities, and front desk

• Performs other duties as assigned

Qualifications and Skills:

• High school diploma or equivalent (GED)

• Proven customer service-related experience

• Maintain a positive attitude in busy environments

• Provides excellent customer service

• Basic computer skills including MS Office

• Excellent communication skills

• Ability to effectively work both individually and in a team environment

• Ability to lift up to 40 pound

• Willingness to submit to a pre-employment drug screening and national criminal background check

About EverSource:

EverSource is an innovative business process outsourcing company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us at our website: www.eversourcefm.com

EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location