Supervisor, Energy Efficiency, Residential

Check out this video and find out why our team loves to work here!

If you’re passionate about sustainability, take this opportunity to lead a team of professionals connected and motivated by a common commitment to the environment and a clean energy future. Within this high-growth, fast-paced, and entrepreneurial environment, you get the opportunity to make an immediate impact on reducing energy consumption and carbon emissions in our region while helping customers to save on energy costs.

In this role within the energy efficiency department, you will supervise the activities of a team of Energy Efficiency Consultants who are implementing Energy Efficiency projects for Eversource’s residential customers in Connecticut. The team also includes Energy Efficiency Administrators who are responsible for the Wise Use customer call group, customer application processing, lead processing and customer emails. Your successful residential program delivery involves coordinating with Avangrid staff through a statewide approach. You will be responsible for ensuring that the electric and natural gas programs for this segment of customers are deployed in a customer-centric and cost-efficient manner that drives high levels of customer participation and ensures that internal and external service metrics are met to deliver high customer satisfaction. As a supervisor, you will provide the strategy and vision to inspire and drive creative and effective solutions.

Key Responsibilities

• Supervise, coach, problem solve and provide professional development to a team of Energy Efficiency Consultants and Administrators to create and deliver effective residential energy efficiency programs 
• Oversee the overall implementation of projects for residential property owners, building managers and customers in multi-family buildings to ensure achievement of energy efficiency goals within a defined budget
• Responsible for contributing to strategic roadmaps that advance sustainable energy efficiency practices amongst residential customers across Eversource’s three-state territory
• Develop and deploy effective outreach and communication to all property owners and building managers to ensure equity in program adoption
• Collaborate with the management team and marketing team to effectively market and deliver energy efficiency programs
• Ensure that all customers are able to participate
• Work with stakeholders to identify, promote and administer new and innovative approaches to blend energy efficiency with other initiatives and opportunities
• Coordinates with Connecticut Natural Gas, Southern Connecticut Gas and United Illuminating, as well as with Eversource MA and NH Residential program leadership on strategies and implementation activities 

Reporting manager: Manager, Energy Efficiency

Qualifications

Technical Knowledge/Skills

• Strong business and operations management skills, and analytical skills
• Strong team and thought leadership skills
• Proven success in developing staff through mentoring, education, and challenging assignments
• Experience and ability to communicate clearly and effectively through written correspondence and presentations
• Solid project management skills, including the ability to prioritize multiple competing priorities
• Goal and objective-driven, including adeptness with removing obstacles and barriers while remaining collaborative with many internal and external stakeholders
• Ability to approach opportunities for improvement creatively, and generate and act on new ideas with the objective of providing more value to the customer

Education

• Requires a bachelor’s degree in Business, Engineering, related discipline, or equivalent experience 
• An advanced degree is desirable

Experience

• Eight (8) plus years of experience, with knowledge of residential building systems
• Experience in energy efficiency program implementation preferred

JOIN OUR TEAM!

The #1 energy efficiency provider in the nation, Eversource is empowering a carbon neutral future for the Northeast, with nationally recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. As an employee within the energy efficient department, you will find like-minded individuals motivated by their passion for furthering these environmental goals. On this team of energy experts, you and your colleagues will work with business partners across New England to advance clean energy solutions and ultimately provide customers with the support necessary to help them make the places where they live, work and play more comfortable and less costly to operate and maintain.

Why Eversource?

When you become an Eversource employee, you join a single, united company dedicated to delivering reliable electricity, natural gas, and water to customers across Connecticut, Massachusetts, and New Hampshire. Our approximately 11,000 employees are tied by our commitment to customer satisfaction.

The energy efficiency solutions provided by Eversource are paving the way for the future having received top honors from national organizations such as ENERGY STAR,® American Council for an Energy Efficient Economy, and Northeast Energy Efficiency Partnerships. Come make a difference and work for an employer who is a leader in the industry.  We have a great working environment, excellent compensation, health insurance and retirement savings benefit programs, and opportunities for professional development and career growth

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EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.