Patient Care Coordinator
Job Posting for Patient Care Coordinator at Excel Audiology
About us
We are a fast growing audiology/hearing center located in Wilmington, NC. We are looking to grow our team with a valued Patient Care Coordinator. We are a professional office environment, where the patients come first. We are seeking someone to oversee the daily operations of the team.
Responsibilities:
· Handle incoming calls and set appointments based on the schedule of the Audiologist
· Complete out-bound calls confirming appointments, rescheduling cancellations and no shows, and/or calling patients that have not been seen recently.
· Manage office workflow including greeting patients, updating patient files, managing inventory, entering data into the scheduling system.
· Willing to learn and become proficient in a new patient management system.
· Additional administrative duties as assigned.
· Help maintain a clean and professional work environment.
Qualifications:
· Front Desk Experience 2 Years
· Costumer Service Experience 2 Years
· Excellent interpersonal (in person AND over the phone), communication and organizational skills
· Ability to multitask and work in a fast-paced environment
· Proficient in Microsoft Office (Word/Excel)
· High School Diploma or Equivalent is Required.
**Serious inquiries please send a small paragraph about yourself and why you are interested in this position to our email--> excelaudiology@gmail.com
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
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