What are the responsibilities and job description for the IT Technician position at eXcell?
eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client has a brand-new opportunity for an IT Technician to join their team onsite at their corporate tech center in Wheeling, IL. The IT tech will be responsible for imaging, break / fix repair of the hardware, and shipping / receiving.
Recent IT graduates are encouraged to apply. This will be a contract position through March 2025 with the possibility of extension. This Technician will work the day shift hours of 8am to 5pm, Monday to Friday.
Imaging:
Our client has a brand-new opportunity for an IT Technician to join their team onsite at their corporate tech center in Wheeling, IL. The IT tech will be responsible for imaging, break / fix repair of the hardware, and shipping / receiving.
Recent IT graduates are encouraged to apply. This will be a contract position through March 2025 with the possibility of extension. This Technician will work the day shift hours of 8am to 5pm, Monday to Friday.
Imaging:
- 70%
- Properly updating the CMDB with provided information relating to the Role or User the device will be assigned, the asset information, and other pertinent data fields
- Imaging utilizes SCCM’s automation to configure Roles built within SCCM, selecting the appropriate Role will initiate the imaging process once connected to the network
- Once the image has been deployed, validation of the image and removal of the admin credentials will be required
Break / Fix Function:
- 15%
- Identification of the failed component and under supervision, submission of the appropriate documentation to the hardware vendor for warranty parts replacement
- Receive warranty components and replace as parts arrive
Shipping / Receiving Function:
- 15%
- Checking in / scanning of IT assets
- Unboxing return assets
- Boxing IT equipment for shipping
- Cleaning of IT assets
- Shipping of IT equipment to users using FedEx
- Communicating with users regarding shipping and tracking of FedEx deliveries
- Disposal of out of warranty / Broken IT assets
- Inventory responsibilities of IT accessories
$22.00 - $23.95 per hour
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
Salary : $22 - $24
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