What are the responsibilities and job description for the Information Technology Specialist (Internet) position at Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys?
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
Basic Requirement for All Applicants: Information Technology (IT)-related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences:
-Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
-Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
-Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately.
-Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
As needed, additional positions may be filled using this announcement.
Qualifications:
Specialized Experience: Applicants must have at least one full year of specialized experience equivalent to the GS-12 level. Specialized experience is defined as managing and updating all aspects of web platforms; troubleshooting and resolving technical problems with design and delivery of internet services; providing support and training to users; experience using computer programming languages (i.e., HTML, JavaScript, CSS, XML, etc.) and ensuring compliance with regulatory, and industry standards.Basic Requirement for All Applicants: Information Technology (IT)-related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences:
-Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
-Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
-Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately.
-Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Responsibilities:
This position serves as the Information Technology Specialist assigned to the Strategic Communications Staff (SCS), Executive Office for United States Attorneys (EOUSA). SCS performs outreach and public affairs duties to enhance the United States Attorneys' community's visibility and interactions with its primary constituencies, the local media, the law enforcement community, government officials, and civic organizations. The staff provides information, training, guidance, and technical assistance to the 94 United States Attorneys' Offices (USAOs) on Department priorities and initiatives in the areas of web and social media communications. Typical duties include:- Develops, implements, and maintains all aspects of EOUSA/USAO web platforms.
- Serves as technical liaison for 400 USAOs' web administrators.
- As Site Administrator, provides support to Staff Site Managers, reviews intranet sites to ensure compliance with the governance plan.
- Actively participates in the website production process to ensure results match the design.
- Serves as the Contracting Officer's Representative for the web services contract.
- Supports and trains users through creating training materials, hand-outs, videos, and conducting remote and in-person training sessions.
- Coordinates with the technical staff in resolving helpdesk activities to monitor and respond to user problems.
- Keeps up with Internet/intranet literature and emerging trends and technologies.
Salary : $112,015 - $145,617
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