What are the responsibilities and job description for the Mail Clerk position at Exela Technologies?
Title - Mail Clerk
Position Type- Full time - Regular
Benefits- Medical, Dental, Vision coverage. 401K, Referral Bonus
Location-Wilmington, DE
Responsibilities:
- Perform various Mail Centre activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
- Lift heavy boxes, files, or paper when needed
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines
- Adhere to all safety procedures
- Take direction from supervisor or site manager
- Maintain all logs and reporting documentation; attention to detail
- Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
- Operating mailing, copy, or scanning equipment
- Shipping & Receiving
- Handle time-sensitive material like confidential, urgent packages
- Perform other tasks as assigned
- Scanning incoming mail to recipients
- Perform file purges and pulls
- Create files and ship files
- Provide backfill when needed
- Enter information daily into spreadsheets
- Identify charges and match them to billing
- Sort and deliver mail, small packages
Minimum Requirements:
- Minimum of 6 months customer service related experience
- A high school diploma or equivalent (GED) required
Qualifications:
- Keyboarding and Windows environment PC skills required (Word, Excel, and PowerPoint preferred)
- Experience running mail posting equipment a plus
- Excellent communication skills both verbal and written
- Lifting up to 55 lbs with or without accommodations
- Willingness and availability to work additional hours if assigned
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Ability to meet employer's attendance policy
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: One location
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