Manager Technical Resources

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
 

PRIMARY PURPOSE OF POSITION

The Manager, Technical Resources (MTR) is a technical content expert who manages employees and plans, coordinates, and directs the daily technical activities of the Testing and Commissioning Engineering Department (TCED) field engineers. The MTR is responsible for the development of TCED field engineers. The MTRs are responsible for activities that include, but are not limited to the following: field testing for maintenance, construction, troubleshooting, and commissioning, of new or repaired power equipment, communication, and protection and control systems on the Transmission and Distribution system; performing troubleshooting and field engineering analysis on malfunctioning equipment and systems; recommending, developing, and implementing processes and procedures for maximizing equipment reliability and availability; maintaining a performance driven maintenance system for the power equipment and protection and control systems on the Transmission and Distribution system. The MTR will also be the main resource for technical advice and the technical reviewer of the equipment test and commissioning plans. Additionally, the MTR is responsible to ensure that assigned regional field engineers are qualified to perform the work they are assigned, in accordance with the TCED On-Boarding and Qualification Matrix process. The MTR is responsible for maintaining and updating the TCED Operating Incident Mitigation (OIM) processes and practices based on best practice and lessons learned. The MTR is responsible to maintain an environment that promotes safety, environmental compliance, diversity, innovation and high productivity. Position may be required to work extended hours, which may include 24x7 coverage during storms, equipment restoration efforts, or other Energy Delivery emergent work activities.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Manage a group of 8 - 12 employees including monitoring the performance of personnel in the department and perform performance reviews for direct reports. Additionally, coordinate training needs either directly or through other resources within the organization. Evaluate and qualify TCED field engineers to perform job tasks.
• Plan, coordinate, and direct daily activities including technical support to the TCED field engineers responsible for activities, that include, but are not limited to the following: field testing for maintenance, construction, trouble shooting, and commissioning of newly installed or repaired power equipment, communication, and protection and control systems on the Transmission and Distribution system. Oversee field engineers in the troubleshooting, investigation, testing and analysis of electrical equipment failures or malfunctions and to assure the highest levels of customer service and to achieve safety, reliability and productivity goals. When required, provide direct oversight of complex, special, and critical testing evolutions or investigations as necessary. Attend technical conferences for the purpose of organizational and self-development.
• Review and approve evidence records for installation, preventive maintenance, and corrective maintenance reports and correspondence work with engineering standards to ensure NERC compliance and ICC agreements are met. Review the transmission and distribution operations reports. Interact with other departments, OCC, TSO and regional groups for the purpose of planning, scheduling and coordinating interrelated activities. Coordinate personnel and resources to adequately staff and support projects and work assignments per the annual work plan.
• Demonstrate/discuss the importance of Safety & Human Performance Event prevention techniques on the job. Conduct required safety observations.
• Oversee in the development and writing of technical guidelines and procedures for the Testing and Commissioning activities.
• Responsible for periodic departmental call duty and assuming the responsibilities of the regional TCED Manager.

JOB SCOPE

• Reports to the Testing and Commissioning Engineering Regional Manager and is responsible for managing an average workforce of 8 -12 testing and commissioning engineers (includes field engineers and technicians).
• Provides coaching and on the job technical training and formal technical evaluations.
• Develop and qualify engineers in according to the on-boarding and qualification matrix.
• Provides input into the planning, implementation and execution of the operations, maintenance, and reliability programs.
• Determines manpower and equipment requirements necessary for scheduled and emergent work to ensure maximum utilization of testing and commissioning personnel.
• Directs the employees engaged in the safe execution of testing and commissioning activities for the installation, construction, operation, and maintenance of company substation electric facilities. These responsibilities include preventative/corrective maintenance, troubleshooting, commissioning, capacity expansion, and system reinforcement within the assigned regional operating area.
• Must be able to maintain effective internal business controls. Performs safety observations, meetings, investigations, and employee performance reviews.
• Responsible for the relaying and communication equipment maintenance associated with Exelon Nuclear Power Plant Switchyards and insure strict adherence to Nuclear programs and regulations with respect to Fitness For Duty (FFD).

Qualifications

MINIMUM QUALIFICATIONS

• Education: Bachelor’s degree in engineering or other technical discipline
• Experience: Minimum 8 -10 years of industry experience in transmission and substation systems with a min of 5 years of experience performing field testing and commissioning
• Certifications/Licenses: Valid driver's license o Successful completion of Supervisory Assessment.
• Knowledge: Demonstrated knowledge/expertise in substation and transmission systems; leadership ability in a high-performance culture, including coaching and facilitating business competency and performance management skills.
• Skills: Demonstrated ability to communicate effectively, build consensus, establish trust, and foster culture change. Demonstrated ability to support and enforce safe work behaviors; this requires working knowledge of safety rules and work practices. Demonstrated leadership skills including the abilities to manage personnel and carry out multiple tasks and processes; influence and direct others necessary to achieve results in support of company/department objective, work effectively with a variety of situations, individuals and groups; vision and implement new and innovative efficiency improvements.

PREFERRED QUALIFICATIONS

• Education: Master's degree in Engineering or advanced system protection courses.
• Experience: Electric industry background in the construction, maintenance and troubleshooting of transmission & substation equipment and systems. Substation power equipment & protective relaying & controls testing experience Previous supervisory experience
• Certifications/Licenses: Ability to pass necessary Nuclear badging criteria Professional Engineering License
• Knowledge: Technical understanding of transmission and substation components and system protection devices and schemes (for T&S Testing Familiarity with human performance error prevention processes.
• Skills: Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance. Demonstrated business and utility financial acumen, customer awareness, and ability to create value. Demonstrated leadership ability in a high-performance culture, including coaching and facilitating business competency and performance management skills.

Exelon is proud to be an equal opportunity employer and employees, or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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