IT Project Coordinator

Expedient
Cleveland, OH Full Time
POSTED ON 6/29/2024 CLOSED ON 7/27/2024

What are the responsibilities and job description for the IT Project Coordinator position at Expedient?

Expedient is in search of an IT Project Coordinator to join the Technical Delivery team. This is a junior-level position requiring 2 years of experience as a Project Coordinator in a Information Technology role. This role is the primary point-of-contact for planning the delivery and implementation of the services and solutions that we sell to our clients. This role is responsible for maintaining client satisfaction during the project and your success relies heavily on your ability to plan, communicate, and set clear expectations with everyone involved.

Expedient provides businesses with multi-cloud technology solutions, cybersecurity, server colocation, IT disaster recovery and managed Infrastructure-as-a-Service (IaaS). We are a leader in our industry and a repeated Top Workplace winner. For information about our solutions, our people, our culture and our leaders, visit www.expedient.com

This position is eligible for hybrid, in-office/remote work. Annual salary for this position is between $50k to $60k

Sponsorship is not provided for this role.

JOB TASKS

  • Manage service expansions including data center, network connectivity, and virtualization technologies
  • Work with clients to deploy virtual environments into new shared public, and/or private dedicated platforms
  • Effective communication skills that will facilitate completion of projects including, but not limited to:
    • Post-sale design and planning meetings with Expedient engineering resources and the client.
    • Estimated revenue recognition forecasting based on project milestones
    • Maintain accountability for changes to the project scope including development and execution of project change requests
    • Ensure appropriate documentation is generated and maintained through project life cycle

REQUIRED EXPERIENCE

  • Work experience as a Project Manager or Project Coordinator in an Information Technology role
  • Work experience managing projects encompassing any of the following technologies or disciplines:
    • Data Center migrations
    • Network provisioning and cutovers
    • IT service & software implementations
    • Agile/ SCRUM Project Management

REQUIRED SKILLS

  • Ability to multi-task & prioritize in a fast-paced environment and manage multiple technical implementation projects simultaneously
  • Strong understanding of project management life-cycle
  • Superior customer service and negotiation skills
  • Strong analytical and independent problem-solving skills
  • Excellent written and verbal communication skills
  • Flexibility to be available for occasional night and weekend implementation projects, when required


WORKING FOR EXPEDIENT

We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient.

We offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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Salary : $50,000 - $60,000

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