What are the responsibilities and job description for the HR Business Partner position at Experian?
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
Global Decision Analytics (GDA) operates within the larger Experian organization, with a strong employee presence in 5 main locations including Bulgaria, Malaysia, UK, US and Monaco. Each GDA business leader has a strategic HR Business Partner, and each location has local HR support.
Experian GDA is looking for an HR Business Partner to join our Scottsdale office to partner with the wider GDA HR team to support the GDA employees based in the US, primarily supporting our Identity and Fraud business group and DataLabs. You’ll join the leadership team for both groups and partner closely with the business leaders on enabling their ambitious business goals including potential M&A activity. You will provide HR advice, local management support and partnership with GDA HRBP team and local HR Centers of Excellence to deliver on global HR initiatives. While accomplished at working independently, you will not feel like you are on an island. We are a high-functioning geographically diverse team with many tools in place for you to feel connected (Teams & Slack etc).
The Key Responsibilities for This Role Can be Best Summarized in the Following Way:
GDA & Datalabs HRBP Support
- Devise and execute on a People, Talent and Culture strategy to effectively engage and retain our GDA and DataLabs colleagues – create the plan in partnership with the respective leadership teams and ensure actions are put into place. Leverage data from our Great Places to Work engagement survey, feedback from colleagues and align to overall GDA People, Talent and Culture Strategic objectives.
- Lead HR workstream for any M&A activity. Conduct due diligence on potential target companies partnering with M&A team and various SMEs such as Compensation and Benefits partners. Subsequently lead integration plans to ensure success of any acquisitions or investments.
- Support for the performance review cycle, talent review processes, employee engagement survey (EPS), and compensation review process; help embed these processes year-round
- Champion desired culture and embedding ways of working by ensuring the EPS plan for Scottsdale is delivered
- Host local calibrations for GDA US teams and Datalabs related to performance, annual merit, and talent review
- Support GDA HRBPs in local org changes, ensuring employee data is accurately maintained
- Provide support for UK-based HRBPs in Employee Relations, Corrective Actions, Leaves, Accommodations and PIPs
HR Advice
- Provide approachable in-person and virtual HR support to US GDA employees, helping them feel valued and supported
- Build and leverage relationships across Experian to provide local HR advice to employees, considering relevant policies/practices and working in partnership with other HR groups where appropriate
- Integrate within the NA HR organization to help US-based GDA employees effectively navigate the HR Service Center and other local resources for policies, benefits, leaves of absence, recruitment, offboarding, etc.
Local Management Support
- Provide guidance and coaching to local managers around Employee Relations and PIPs, consulting with HRBP as appropriate
- Onboarding: Manager support and new hire WOW Experience
- Offboarding: Exit interviews, coordination of employee exit items, manager feedback
- RIF Actions: consult with managers and HRBPs to discuss actions, assess risk, assemble documentation, conduct conversations.
- Global Mobility: Provide local support and leadership through these inbound and outbound transfers/assignments, immigration, and work authorizations
HR CoE Partnership
- Compensation: Consult with managers regarding pins, promotions, and pay activities; support year-end merit review and quarterly reward review process (RewCo)
- HRIS: Assist managers as needed with Oracle, which limits access to our UK HR colleagues in GDA
- Talent Acquisition: You will support US managers with the process for opening reqs. You’ll partner with your Talent Acquisition Partners and you will provide escalation with recruitment and onboarding needs. In addition, you will help drive the branding of our office as a technical employer of choice in the Scottsdale market.
- Talent Management: Liaise with GDA Talent and NA Talent to support leadership development, new manager assimilation, and coaching; ensure US-based employees meet NA Talent Development program criteria and deadlines
- Benefits: Support Health Matters initiatives and onsite events, such as flu shots
- Other Duties: Perform other duties & special projects as required by the role
- Carry out all responsibilities in accordance with Experian policies & relevant legislation
You will need:
- Bachelor's degree or equivalent practical experience
- Minimally 5 years experience as an HR Generalist or related role
- Strong skills across Microsoft suite of products
- Smart stakeholder management and strong customer service orientation
- Excellent verbal and written communication skills
- Relationship building savvy – across levels, countries, cultures
- A self-starter attitude; high level of initiative and sense of urgency when required
- An agile approach, resilience and comfort with ambiguity
- The comfort to liaise and communicate at the very highest levels of our business as required
- World-class attention to detail
- Analytical capability and comfort with managing large and layered data sets
- Ability to take data and create a meaningful and impactful story
- Sensitivity and ability to maintain strict confidentiality and discretion
- Ability to project manage and delivery, across multiple projects simultaneously
- Creativity in abundance and the confidence to use it to disrupt thinking
- Ability to manage a high workload and multiple demands
You will ideally have:
- Knowledge and application of talent practices
- Experience in executing and implementing cross-functional programs
- Experience with ambiguous, complex projects
- Facilitation and presentation skills
- Strong Office Suite skills, and experience with Slack a strong plus
- Awareness of agile methodology and experience applying to task management
Additional Information
Our uniqueness is that we truly value yours.
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
EOE including Disability/Veterans
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
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