Sr. Client Executive - Remote

Company Description

About Us, But We’ll Be Brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. 

“As the consumer’s bureau, we want to ensure that as many people as possible can access and participate in the financial system, and we believe everyone deserves a fair shot at achieving their financial dreams.”  - Craig Boundy, CEO Experian North America

Experian’s a leading Analytics Enterprise

We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done

Our 17k amazing employees in 40 countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. We’re avid problem solvers. We embrace our diversity yet share similar values and growth mindsets

What’s your next professional and personal goal? Let Experian help bring this to life

Job Description

We are recruiting for a dynamic, curious and strategic thought leader to manage a handful of key relationships within Experian’s Partner Solutions channel.  The ideal candidate should possess strong relationship building skills with key business executives and stakeholders.  This is an account management role, where revenue retention and growth, creativity, and quality outcomes are key to our success. 

What we’re looking for:

• Navigating complex environments to drive results. You collaborate strategically with members across different teams balancing priorities. You excel at bringing the right people to the table, tackling issues and identifying opportunities
• Communication is the key to your success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how our suite of Identity Theft and Credit Education offerings can enhance a partners consumer experience and engagement
• Experience in managing complex, high value, enterprise relationships
• Works to ensure that clients are gaining value from the use of our solutions
• Serves as the partner advocate internally, driving adherence to contractual and compliance obligations as well as client satisfaction
• You prioritize accountability and honesty, building trust with your teammates and customers by consistently delivering results

#LI-Remote 

Qualifications

As a successful member of this team, you should possess the following skills and aptitude:

• Strong relationship building skills demonstrated by asking thoughtful questions balanced by strong listening skills
• Demonstrate a knowledge of Experian solutions, industry and competitive landscape, and client requirements in order to act as a valued, consultative partner with the client
• Be able to proactively lead and drive client discussions with internal teams (Program Manager, Technical Account Manager, Delivery, and Product Management) as appropriate to ensure that we are meeting and exceeding client requirements.
• Be capable of maintaining and growing current revenue streams through renewals, enhancements, cross-sell activities
• Be able to proactively coordinate and facilitate Experian communications with confidence
• Provide critical feedback to Product and GTM teams on client requests (i.e., new features, product issues, etc.)

Specific Qualifications for this position include:

• BS / BA Degree, MBA preferred
• Minimum of 6-10 years successful sales, account management or similar experience.
• Sufficient knowledge of technology to understand technical architecture and systems integrations plans and discussions
• Ability to work in fast-paced, deadline-oriented, growing public company with high expectations
• Ability to influence and lead matrix teams
• Self- starter with ability to think strategically and respond tactically
• A solid understanding of credit and identity theft protection offerings
• Passion for driving financial results and ensuring client satisfaction
• Ability to establish consultative business relationships with various levels within client organization
• Excellent written and verbal communication skills
• Ability to establish crystal clear expectations
• Outstanding collaboration, organizational, analytical and planning skills
• Strong work standards, impeccable integrity and ethics 
• Willingness to travel (20-40%)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe.  See our DEI work in action!

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

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