Business Office Manager

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Business Office Specialist/Administrative Assistant to join our amazing team!

Benefits:  We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Responsibilities:

• Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Process all new hires and ensuring all pre-employment processes are completed prior to start. Ensures employee files are maintained in accordance with ESL policies and procedures as well as federal, state, and local regulations.
• Ensuring all employees are trained and are punching correctly and assisting department managers with fixing missed punches.
• Ensuring all employees are up to date on all required training.
• Manage employee leave requests by obtaining leave documentation and submitting to Support office for processing.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Maintain resident files in compliance and create resident contracts
• Serves as the community’s “manager-on-duty” on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

Requirements:

• Associate degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.

• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.  Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.

• Able to understand budget analysis and variance reporting.