What are the responsibilities and job description for the Service Desk Analyst position at Experis?
Job Description
Service Desk Analyst
Our client in (Phoenix, AZ) is looking for hardworking, motivated talent to join their team. (Desktop Support) Don't wait apply today!
What's in it for you?
- Payrate: $20 to $24 an hour
- Onsite - Contract
Job Description
- Mid Level: Skills equiv. to 3-5 years in comparable position.
- Responsible for helpdesk and/or desktop support for Schwab systems.
- Experience with 1st and/or 2nd level support.
- Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.
Comments
- Required Experience: 2 years of experience working in a service desk or customer service environment
- Minimum 1 year technical support experience Minimum 1 year phone support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
- Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS Bachelor's or Associates degree in Information Technology or a related field is a plus CompTIA, ITIL, KCS and Microsoft certifications are a plus -
Why should you choose?
- Medical, Dental, Vision, 401k
- Weekly pay with direct deposit
- Consultant Care support
- Free Training to upgrade your skills
- Dedicated Career Partner to help you achieve your career goals
Are you Interested?
Share this job with friends and family and earn dollars with every successful hire.
Salary : $20 - $24
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