Logistics Coordinator I

EXPRESS LOGISTICS, INC.
Urbandale, IA Full Time
POSTED ON 5/6/2024

Description

Logistics Coordinator


Hours: 8:00-5:00 pm Monday through Friday

Day in The Life

  • Route, schedule & track LTL Shipments. 
  • Work on various TMS reports, managing your time to ensure reports are completed.
  • Make decisions on how to process lost or damaged freight.
  • Analyze information regarding the customers’ transportation requirements, lanes inbound & outbound, pricing and logistics to come to the best solution. 
  • Solid knowledge of which carrier is best for the customer’s needs.
  • Various projects as assigned by Supervisor or Manager.
  • The above responsibilities and additional duties may vary as assigned.  

Education/Work Experience

  • High School Diploma or GED preferred. 
  • Completion of postsecondary education is preferred, not required. 

Knowledge, Skills and Abilities 

  • Solid decision-making skills. 
  • Sound judgement and discretion, knowing when and how to negotiate terms. 
  • Self-starter and highly motivated. 
  • Coachable. 
  • Ability to multi-task. 
  • Attentive to detail and deadlines. 
  • Can work independently or with a team.
  • Organized in a fast-paced work environment.  
  • Strong PC, phone skills and excellent customer service skills. 

Core Values Expectations

  • OWN IT – Take Accountability – Do Whatever It Takes – Stay Focused – Be Humble
  • HUSTLE – Be Enthusiastic – Be Tenacious – Work Smart
  • DO WHAT’S RIGHT – Show Integrity – Be Respectful – Do What You Say
  • NEVER QUIT LEARNING – Be Curious – Collaborate – Embrace Coaching 

Accountabilities

Route, tender & track LTL shipments * Deliver LTL pricing * Complete reports on time

Resolve customer issues * Excellent customer satisfaction

Physical Expectations 

  • Sedentary work – sit at a desk, use a computer and a phone for most of the day.
  • Repetitive motion – type on a computer, write or dial on a phone.
  • Hearing – be able to receive detailed information through oral communication.
  • Talking – expressing or exchanging ideas by speaking when necessary.
  • Visual – be able to see a computer screen, read reports and/or information.
  • Pushing, pulling and/or lifting objects 25lbs or less.

Environment Conditions 

  • Work indoors in an office environment.
  • Open work areas.
  • Fun and playful environment.  
  • Music playing – for all to hear.  
  • Travel as business needs.
  • Onsite dogs. 


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