What are the responsibilities and job description for the Logistics Coordinator I position at EXPRESS LOGISTICS, INC.?
Description
Logistics Coordinator
Hours: 8:00-5:00 pm Monday through Friday
Day in The Life
- Route, schedule & track LTL Shipments.
- Work on various TMS reports, managing your time to ensure reports are completed.
- Make decisions on how to process lost or damaged freight.
- Analyze information regarding the customers’ transportation requirements, lanes inbound & outbound, pricing and logistics to come to the best solution.
- Solid knowledge of which carrier is best for the customer’s needs.
- Various projects as assigned by Supervisor or Manager.
- The above responsibilities and additional duties may vary as assigned.
Education/Work Experience
- High School Diploma or GED preferred.
- Completion of postsecondary education is preferred, not required.
Knowledge, Skills and Abilities
- Solid decision-making skills.
- Sound judgement and discretion, knowing when and how to negotiate terms.
- Self-starter and highly motivated.
- Coachable.
- Ability to multi-task.
- Attentive to detail and deadlines.
- Can work independently or with a team.
- Organized in a fast-paced work environment.
- Strong PC, phone skills and excellent customer service skills.
Core Values Expectations
- OWN IT – Take Accountability – Do Whatever It Takes – Stay Focused – Be Humble
- HUSTLE – Be Enthusiastic – Be Tenacious – Work Smart
- DO WHAT’S RIGHT – Show Integrity – Be Respectful – Do What You Say
- NEVER QUIT LEARNING – Be Curious – Collaborate – Embrace Coaching
Accountabilities
Route, tender & track LTL shipments * Deliver LTL pricing * Complete reports on time
Resolve customer issues * Excellent customer satisfaction
Physical Expectations
- Sedentary work – sit at a desk, use a computer and a phone for most of the day.
- Repetitive motion – type on a computer, write or dial on a phone.
- Hearing – be able to receive detailed information through oral communication.
- Talking – expressing or exchanging ideas by speaking when necessary.
- Visual – be able to see a computer screen, read reports and/or information.
- Pushing, pulling and/or lifting objects 25lbs or less.
Environment Conditions
- Work indoors in an office environment.
- Open work areas.
- Fun and playful environment.
- Music playing – for all to hear.
- Travel as business needs.
- Onsite dogs.