What are the responsibilities and job description for the Store Manager position at Express?
Overview
Grounded in versatility and powered by a styling community, Express is a modern, multichannel apparel and accessories brand whose purpose is to Create Confidence & Inspire Self-Expression. Launched in 1980 with the idea that style, quality and value should all be found in one place, Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always ‘of the now’ so people can get dressed for every day and any occasion knowing that Express can help them look the way they want to look and feel the way they want to feel.
The Company operates over 500 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Express, Inc. is comprised of the brands Express and UpWest, and is traded on the NYSE under the symbol EXPR. For more information, please visit www.express.com.
Responsibilities
Location: Grand Rapids Outlets
The Store Manager manages retail store operations and supervises approximately two to seven Co-Sales Managers and full time/part time associates. Must possess the ability to:BUILD TALENT-Attract, hire, develop, inspire, and retain top talent-Coach, develop and maximize the success of all Associates-Maximize sales potential by coaching Associate behaviors on the sales floor and in the back room (Maximize Customer Sales Lead (CSL))-Build a team that works well based on the needs of the Store-Recruit, hire and staff-Ensure training of the Associate team-Succession planning and retain top talentBUILD CAPABILITY-Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities-Analyze business and create action plans-Ensure team communication-Direct workforce management-Direct merchandise flow
-Direct omni channel operations-Manage controllable expenses-Maintain policies and procedures-Loss prevention/safetyBUILD THE BRAND-Build a Store environment that is sharply focused on consistently delivering exceptional, positive in-Store customer experience-Lead consistent focus on delivering an intimate customer experience-Ensure implementation of company selling strategies-Establish customer satisfaction-Ensure visual standards and a positive in-Store experienceAdditional Requirements:-Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus-Proven ability to increase sales and store profitability-Proven ability to network, recruit, interview, train, develop and promote associates-Ability to travel periodically, as needed for meetings-Ability to move medium to large items weighing up to 50 pounds
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Closing
As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.
Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.