What are the responsibilities and job description for the Manager/Optician position at Eye Lab?
We need an energetic outgoing individual with great customer service skills. We will train the right person. This is a great opportunity to learn and grow.
This is heavily focus on Sales and Customer Service.
Here are day to day expectations
- Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available
- Assist customers in selecting and fitting eyeglasses and contact lenses based on their prescription and personal preferences
- Take accurate measurements of customers' eyes and facial features to ensure proper fit of eyewear
- Educate customers on proper eyewear care and maintenance
- Adjust and repair eyeglasses as needed
- Assist with frame selection and styling to meet customer's needs and preferences
- Maintain inventory of eyewear and order new stock as needed
- Schedule appointments and manage customer records in the optical systems
```Skills```
- Knowledge of HIPAA regulations to ensure patient privacy and confidentiality
- Strong knowledge of anatomy, specifically related to the eyes and visual system
- Familiarity with medical billing processes for insurance claims related to vision care services
- Excellent customer service skills to provide a positive experience for patients
- Ability to perform basic vital signs measurements, such as visual acuity testing
- Knowledge of senior care considerations when working with older patients
- Retail management skills to effectively manage inventory and sales
Please note that this is not an exhaustive list of duties or skills required for the position. Additional responsibilities may be assigned based on the needs of the optometry practice.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Employee discount
- Vision insurance
Schedule:
- 8 hour shift
- No nights
Supplemental pay types:
- Monthly bonus
Experience:
- Sales: 3 years (Preferred)
Work Location: In person