What are the responsibilities and job description for the Remote Retail Optician position at Eye Style of America?
Benefits: Per diem, mileage, company credit card, monthly self-care package, employer-paid health insurance, company uniform provided
Salary: $55,000
Traveling Retail Optician
Eye Style of America Inc - Cincinnati, OH
About Us:
Eye Style of America is the parent company of a young optical e-comm, www.befitting.com, with offices in Cincinnati.
Befitting is a young consumer eyewear and technology e-commerce company founded upon the idea that shopping for glasses should be easy. We try to think about things a little differently. We use design, content, technology, and best-in-class customer service to create a great online shopping experience that helps our customers find the glasses they love more easily.
About the Job:
We are searching for a detail-oriented, driven and exceptionally motivated Optician to join our growing team.
In this hybrid role, you will be primarily traveling to clients throughout the US to provide optician support for our Retail Optical Clinics (ROCs). When you're not on the road with the ROCs program, we'll need your help with supporting Cincinnati office operations, and customer service and support issues (via phone, email and live chat).
Job Duties & Responsibilities:
Retail On-sight Clinic (ROC) Optician
Managing the exams:
Appointment reminders
Patient registration
KPI tracking
Set-up/tear down of equipment and furniture
Managing the retail store:
Interpreting patient's Rx and helping them find glasses that they love
Taking measurements when/where allowed
Tracking sales KPIs to align with sales targets/metrics
Daily sales and merch tasks
Set-up/tear down of display and retail fixtures
Head Office Customer Service Support
Customer service support
Product fit & styling support
Quality and accuracy support
Troubleshooting support
Training support
Operational support
Other responsibilities as required
Required Skills, Experience and Qualifications
Optician certification required; min 2 years experience; minimum ABOC, Licensed Dispensing optician optimal
Experience working in optical retail, min 3 years
Managerial experience preferred but not required
Analytical
Strong ability to read and report sales metrics
High attention to detail
Good sense of style and passionate about eyewear as a fashion accessory
Team player who is goal-oriented, positive and self-motivated
Strong ability to multi-task with excellent time management skills
Comfortable working in a fast-paced environment
Strong problem solving and excellent communication skills
High level of integrity
Strong interpersonal skills
Experience with Microsoft Office and intermediate PC knowledge, fluent with Internet and mainstream web browsers
Ability to travel within US is a must: 2 weeks per month minimum (M-F) and possibly more as the program grows
Salary : $55,000