Supervisor

GENERAL DESCRIPTION OF DUTIES: Directs dining room functions and coordinates staff to ensure a smooth operational flow. Maintains schedules for all servers, bus persons and banquet staff. Must maintain a high degree of organization and supervisory skills to ensure exceptional guest service. Must close 5 nights a week. Days Wednesday-Sunday, Hours 5:00pm- To Close.

ESSENTIAL JOB FUNCTIONS:

1. Provides supervision of the dining room staff and assists wherever and whenever needed with seating and guest relations.

2. Maintains schedules for service staff according to projected business needs. Recommends the need for additional staff members.

3. Assists in the hiring, training and evaluating of all front of the house (FOH) staff.

4. Provides disciplinary action where needed. Discusses personnel issues with the General Manager or Human Resources Director if problems arise.

5. Handles guest comments and complaints as established by F. Mclintocks procedures. Directs serious problems to the General Manager or Guest Relations representative as soon as possible, as per company policy.

6. Maintains, reviews and updates side work and closing duties.

7. Maintains sanitation and safety policies and procedures within the front of the house. Leads by example in these areas. Provides disciplinary action when procedures are not followed.

OTHER JOB DUTIES

8. Assists in marketing the establishment through hotel/motel visits and other related functions.

9. Participates in monthly managers meetings.

10. Trains new staff as assigned.

11.Other related duties as assigned.

JOB KNOWLEDGE/EXPERIENCE: Minimum of 3 years supervisory or management experience to include scheduling; preferably in some high volume operation. Will have knowledge of all positions supervised.

REQUIRED EDUCATION AND TRAINING: High school graduate or equivalent. Must maintain California Foodhandler certification/ Bar Certification as required by law.

PHYSICAL REQUIREMENTS: Work may require bending, lifting up to 45 lbs., stooping, carrying objects up to 45 lbs., standing and exerting fast paced mobility for long periods of time, manual dexterity and coordination, reaching, grasping, digital dexterity, visual acuity, hearing and verbal skills; all of which are performed in a fast-paced environment. Could be subject to high noise levels. Safety hazards may arise suddenly and unexpectedly.

HOURS: As assigned. Will require work on holidays and peak season months. If you are unavailable for work during the peak season or holidays, your employment may be terminated due to scheduling necessity.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person