What are the responsibilities and job description for the Front of House Manager position at Fabio Viviani Hospitality Group?
Bar Verona strives to deliver cuisine that is fresh and uncomplicated, yet unique and refined. We are committed to our thoughtfully chosen menu and locally sourced ingredients, perfected by Celebrity Chef Fabio Viviani, and to providing honest and spirited food and drinks that our nearby neighbors and out of town guests will remember.
No matter if it’s lingering over brunch with friends, enjoying one more glass of wine or sharing a dessert with someone special, we want every guest to know that Bar Verona provides exceptional food and an atmosphere for memorable conversation and the joy togetherness brings.
If you believe in the “vivi la bella vita” mindset, it’s time to help us create an experience that our guests will want to bring their friends and loved ones back for time and time again.
More about our partner, Fabio Viviani. Fabio was on three seasons of the television competition show Top Chef and won the title of “Fan Favorite.” When you meet him, you will understand why. He is a celebrity without the celebrity ego. His drive for excellence and true culinary talent make him a celebrated and revered chef.
Position: Front of House Manager
Duties:
- Provide quality, and genuine, hospitality in a timely manner
- Ensure that guest’s feel important and welcome in the restaurant
- Oversee bar and restaurant floor in order to promote exceptional guest service
- Keep department clean and orderly at all times, ensuring that all FOH employees are on task
- Coordinate/Schedule daily Front of the House restaurant operations
- Engage and educate guests on Bar Verona story and unique menu
- Deliver superior service and maximize guest satisfaction
- Respond efficiently and accurately to guest complaints
- Organize and supervise shifts in a constructive and motivating manner
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Control labor costs and identify measures to improve
- Hiring and Training new and current employees on proper guest service practices
- Adheres to all company safety and sanitation policies and procedures
- Other duties as assigned
Requirements:
- Passion for food and ensuring an excellent dining experience for all guests
- Energetic and genuine positive attitude while interacting with team-members and all guests
- 5+ years of experience in Restaurant/Hospitality Leadership preferred
- Proficient knowledge of systems and processes in food cost management
- Strong financial acumen; correct cash handling skills
- Ability to lead and empower a team
- Excellent communicate skills to effectively work and guide the FOH team-members as well as speaking with guests
- Ability to taste and evaluate food and beverage products
- Must be flexible with schedule and able to work different shifts and shifts with undefined end times
- Be able to reach, bend, stoop and frequently lift up to 20+ pounds
- Be able to work in a standing position for long periods of time
