What are the responsibilities and job description for the Client Travel Advisor - Remote position at Fabventure Travel?
We are seeking a dynamic and motivated individual to join our team as a Client Travel Advisor. In this role, you will be responsible for promoting and selling travel packages to potential clients, providing excellent customer service, and ensuring a seamless travel booking experience. The ideal candidate should have a passion for travel, strong communication skills, and a proven track record in sales.
Responsibilities:
- Customer Engagement: Interact with customers to understand their travel preferences, needs, and budget constraints.
- Product Knowledge: Stay updated on travel destinations, packages, and industry trends to effectively recommend suitable options to customers.
- Sales Generation: Proactively promote and sell travel packages, including flights, accommodations, transportation, and activities, to meet or exceed sales targets.
- Booking Management: Handle the end-to-end booking process, including reservation confirmations, itinerary creation, and payment processing.
- Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the travel experience.
- Cross-selling: Identify opportunities for cross-selling additional services such as travel insurance, car rentals, and excursions to enhance the customer's travel experience.
- Documentation: Ensure accurate and complete documentation of customer information, bookings, and transactions.
- Collaboration: Work collaboratively with other team members and departments to streamline processes and enhance the overall customer experience.
- Adaptability: Stay flexible and adapt to changes in travel plans, customer requirements, and industry developments.
- Targets and Reporting: Meet and report on weekly and monthly sales targets, providing insights into performance and areas for improvement.
Qualifications:
- Some experience in sales, preferably in the travel or hospitality industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Knowledge of popular travel destinations, services, and products.
- Ability to work independently and as part of a team.
- Familiarity with reservation systems and booking platforms.
- Proficient in using relevant computer applications and tools.
- Goal-oriented with a focus on achieving and exceeding sales targets.
- High level of adaptability and resilience in a fast-paced environment.
Benefits:
Flexible remote work environment, allowing you to work from anywhere.
Set your own schedule
Self-paced training
Personal travel discounts
No prior experience required- full training provided
Unlimited access to earned travel credentials
Performance based with uncapped earning potential
Personalized website provided
Licensing and bonding
Access to industry training and professional development resources.
Opportunity to collaborate with a diverse team of travel enthusiasts.
Supportive and inclusive company culture
One on one and team training
If you are passionate about travel, enjoy helping others plan their dream vacations, and have a knack for sales, we invite you to apply for this exciting opportunity as a Client Travel Advisor. Join our team and be a part of making travel dreams come true
IMMEDIATE OPENINGS! Apply Today!
We are an equal opportunity employer
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