Salary Job Openings

Desktop support specialist

Facility MaineHealth
Biddeford, ME Full Time
POSTED ON 5/16/2024

Summary

The Associate Desktop Support Specialist role is the first level of a three level career path. This is a technical position, accountable for the technical aspects of end user installation and support of Client Systems (personal computer technology, associated peripherals, printers, scanners, signature pads, card readers, etc.

The Desktop Support Specialist role is responsible for ensuring a high degree of customer satisfaction, by positively interacting directly with the customer to ensure a high degree of customer satisfaction.

This work is performed with a high degree of independence. It requires a high level of customer contact and interaction with other team members within Information Services.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • Education : Associates degree and / or equivalent experience / training
  • License / Certifications : Valid driver's license with acceptable MVR
  • Good knowledge of desktop and business / technical support systems
  • Familiarity with ITIL standards
  • Good interpersonal skills in order to work with both technical and nontechnical personnel at various levels in the organization

    • Last updated : 2024-05-15

Salary.com Estimation for Desktop support specialist in Biddeford, ME
$49,899 to $62,210
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