Salary Resume Critique Job Openings

Desktop Support Specialist

iCST
Augusta, ME Contractor
POSTED ON 6/7/2024

Top 3 Skills:

  • troubleshooting
  • service

self-motivated/directed


The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required.


  • desktop computer support.
  • application updates.
  • and remediate Operating System update failures.
  • unsupported or vulnerable software from end users' computers.
  • that all work is documented for future reference.
  • quality standards.
  • the installation of software patches and upgrades.
  • the use of remote technology and commands.
  • accurate and useful status updates.
  • and participate in team meetings.
  • to work in a team environment.
  • communication skills; both written and spoken.

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