Sales Assistant

FAF Inc is a leader in Innovation and Design, located in Smithfield, RI.
We are seeking a motivated Sales Assistant to join our team. The ideal candidate will support our sales team in achieving sales goals and providing excellent customer service.

Primary Focus
Work with customers to coordinate placing orders and all necessary follow-up from order placement to delivery

Interact regularly with customers, sales, sourcing, product development, merchandising and operations to ensure customer receive resolutions and replies to inquiries

Create and send sales proposals to customers

Initiate and follow through all aspects of order processing (new & replenishment orders)

Create, update, and maintain all customer required forms, websites for new programs, item set ups, case packs, dims/weights, UPC, prices, factory info, port info, detailed descriptions, customs requirements, etc. )

Communicate customer updates/changes to appropriate personnel

Create, maintain and deliver accurate POS reports and analysis for designated accounts

Interpret report data

Coordinate and manage all sample requirements/requests

Responsible for meeting preparation which includes presentation books, sales reports, customer specific forms when necessary

Perform additional related duties and projects as necessary

KEYS TO SUCCESS

A minimum of an Associate’s degree in Marketing, or related field or 1-2 years in a sales administrative or customer service role or a combination of relevant experience and education

Ability to perform effectively under conditions of fluctuating workload and priorities

Strong time management and prioritization skills, as well as, the ability to quickly change path based on customer demands

Ability to keep and update a daily to do list that accurately reflects department goals

Strong communication skills, both written and verbal

Ability to work as part of a team and collaborate with co-workers at various levels

Proficient in Microsoft Office, including Word, Excel

Proficient in or the ability to learn AX

FAF Inc offers a comprehensive and generous benefit and compensation package, including but not limited to, group health, work from home capabilities, profit sharing and summer reduced hours. Apply in confidence!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $33,800 - $42,900