Volunteer Services Program Manager

Are you passionate about coordinating meaningful opportunities for interns and volunteers? Join the Fairfax-Falls Church Community Services Board (CSB) VIVA! team, as the Program Manager and play a key role in supporting the mission and vision of our organization. We are looking for a dedicated individual to oversee the CSB VIVA! (Valued Interns & Volunteer in Action!) program, managing various aspects to ensure its success.

If you are excited about supporting interns, volunteers, and employees in their roles and making a positive impact in our community, please submit your application highlighting your qualifications and experience.

Our organization is committed to creating a diverse and inclusive workplace. Join us in shaping the future of the CSB VIVA! program and empowering interns and volunteers to thrive!

Duties and Responsibilities:

• Coordinates the recruitment and placement of interns/volunteers within the CSB system, including identifying agency/program needs, promoting available opportunities, crafting role descriptions, interviewing applicants, and ensuring suitable matches.
• Administers and supervises all CSB interns/volunteers across Fairfax County locations, oversees onboarding procedures, manage intern/volunteer relations, conducts regular check-ins, and handles administrative tasks.
• Maintains compliance with CSB, county, state, and federal policies, and regulations, managing database files, overseeing the renewal process, and ensuring adherence to procedures.
• Tracks performance indicators related to CSB services, including creating evaluation surveys, conducting intern/volunteer exit interviews, analyzing data, and reporting on performance metrics.
• Facilitates communication and partnerships with private and public sector partners to enhance programming associated with interns/volunteers.
• Promotes retention by overseeing appreciation and recognition initiatives for interns/volunteers and employees partnering with the VIVA! program.
• Manages and coordinates appreciation and recognition events/initiatives as needed.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited college or university with a bachelor's degree in social or behavioral sciences, liberal arts, education, or personnel administration; plus two years of professional volunteer services coordination experience, including recruitment, selection, and/or placement of volunteers.

CERTIFICATES AND LICENSES REQUIRED:
Valid motor vehicle driver's license with fewer than six demerit points (or equivalent in another state) maintained throughout employment with CSB.

NECESSARY SPECIAL REQUIREMENTS:

• The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer. A TB screening upon hire and annually thereafter.
• Additional Work Schedule Requirements: May be required to work occasional evenings and weekends.

• At least four years of work in program management, volunteer management, or a related field preferred.
• Experience working in a clinical and/or higher education setting.
• Previous work experience with adult learners.
• Event planning and management experience.
• Strong organizational, project management and communication skills.
• Experience with motivating, engaging, and leading teams.
• Self-starter with the ability to work independently and collaboratively in a dynamic environment.
• Proficiency in Microsoft Office Suite and database management.
• Commitment to diversity, equity, and inclusion.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.