How much does a Customer Service Supervisor make in the United States? The average Customer Service Supervisor salary in the United States is $68,585 as of May 27, 2021, but the range typically falls between $58,893 and $79,936. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $58,893 10% $50,069 90% $90,271 75% $79,936 $68,585 50%(Median)
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Check out Customer Service Supervisor jobs in Virginia

Customer Service/Sales

The Home Depot - Catlett, VA

Customer Service Attendant I - Carver Center

City of Charlottesville - Charlottesville, VA

Remote Customer Service Representative

Premium Service Brands Corporate - Charlottesville, VA

Job Description for Customer Service Supervisor

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Customer Service Supervisor
Those that have already made the climb...
Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Customer Service Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
58893
79936
68585

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
60756
84919
71710
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Supervisor in the United States. The base salary for Customer Service Supervisor ranges from $58,893 to $79,936 with the average base salary of $68,585. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,756 to $84,919 with the average total cash compensation of $71,710.
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58893
79936

 

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Skills associated with Customer Service Supervisor: Product Support, Service Desk Management, Customer Interaction, Service Operations ...More

Recently searched companies with related titles : Home Depot Inc. District Service Manager

Salary estimation for Customer Service Supervisor at companies like : CHRISTOPHER & BANKS CORP, VASO Corp, WORLD FUEL SERVICES CORP

Jobs with a similar salary range to Customer Service Supervisor : Customer Experience Officer, IT Sales Professional, Senior Marketing Consultant, Customer Engineer III, Customer Operation Engineer, Customer Reference Manager