Customer Service Supervisor Salary in the United States

How much does a Customer Service Supervisor make in the United States? The average Customer Service Supervisor salary in the United States is $62,972 as of June 27, 2019, but the range typically falls between $54,322 and $72,909. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Recently searched companies with related titles : Home Depot Inc. District Service Manager

Salary estimation for Customer Service Supervisor at companies like : FINISH LINE INC -CL A, VASO CORP, WORLD FUEL SERVICES CORP

Jobs with a similar salary range to Customer Service Supervisor : Customer Engineer III, Customer Operation Engineer, Customer Reference Manager

Job Description

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Customer Service Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
54322
72909
62972

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
55959
76820
65209
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Supervisor in the United States. The base salary for Customer Service Supervisor ranges from $54,322 to $72,909 with the average base salary of $62,972. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,959 to $76,820 with the average total cash compensation of $65,209.
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54322
72909

 

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Job Openings for Customer Service Supervisor
Those that have already made the climb...
Peter Castle , Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2017
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%
See more cities